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Company Name : Cintas
Location : Pittston, PA 18640
Position : Accounts Receivable/Customer Service Representative
Job Description : Cintas is seeking an Accounts Receivable and Customer Service Representative. Responsibilities include all accounts receivable related functions, including keeping track of assigned accounts to identify outstanding debts; planning course of action to recover outstanding payments; heavy phone activity with customers; locating and contacting debtors regarding payment status; negotiating payoff deadlines or payment plans; handling questions or complaints; investigating and resolving discrepancies; establishing good relationships with customers; updating account status and database regularly; alerting supervisors of customers unwilling or unable to pay outstanding amounts; complying with requirements when legal action is unavoidable.Skills/QualificationsRequiredHigh School Diploma/GEDMinimum 2 years’ collections experienceAbility to use confidential information in a professional manner to achieve collections targets/goalsProficiency with Microsoft Office (Excel, Word, Outlook) and intranet/internetPreferredAccuracy and attention to detailExcellent internal and external customer service skillsExperience with SAP and AS400Our employee-partners enjoy:Competitive Pay401(k)/Profit Sharing/ESOPMedical, Dental and Vision Insurance PackageDisability and Life Insurance PackagePaid Time Off and HolidaysCareer Advancement OpportunitiesHeadquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers’ image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday®.To support our growth across North America, we’re seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities—these are just a few benefits we’re proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let’s talk about how you’ll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready™ for limitless opportunities at Cintas?Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Benefit Conditions:Waiting period may applyOnly full-time employees eligibleThis Company Describes Its Culture as:Detail-oriented — quality and precision-focusedOutcome-oriented — results-focused with strong performance culturePeople-oriented — supportive and fairness-focusedJob Duties:Answer incoming customer inquiriesRecord customer information within our customer service databaseCollaborate with management teams to stay updated on new products, services, and policiesEngage with clients in a friendly and professional manner while actively listening to their concernsOffer support and solutions to customers in accordance with the company’s customer service policiesOther duties as requestedCommunication method(s) used:EmailPhoneThis Job Is:A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or moreOpen to applicants who do not have a college diplomaWork RemotelyNoThis Job Is Ideal for Someone Who Is:People-oriented — enjoys interacting with people and working on group projectsDetail-oriented — would rather focus on the details of work than the bigger pictureAutonomous/Independent — enjoys working with little directionJob Type: Full-timePay: $17.00 – $20.00 per hourBenefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programEmployee discountFlexible scheduleFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offParental leaveVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayExperience:Customer Service: 1 year (Required)Education:High school or equivalent (Required)Work Location: One location
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