Assistant Director Job Vacancy in The Meadows Neighborhood Company Castle Rock, CO 80109 – Latest Jobs in Castle Rock, CO 80109

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Company Name : The Meadows Neighborhood Company
Location : Castle Rock, CO 80109
Position : Assistant Director

Job Description : Assistant Director Type of Position: Full Time plus an excellent benefits packageHours: 40 hours a week minimum – Monday through Friday, on-call year round for emergencies, required to work adjusted schedules depending on any meetings as assigned.Exemption Status: Exempt (Salary)Salary: $80,000 to $90,000 (dependent on experience)The Meadows Neighborhood Company is a large scale master planned community currently at 5,850 homes and growing to as many as 9,000 homes, located in Castle Rock, Colorado, south of the Denver metropolitan area. The duties listed are intended only as illustrations of the various types of work that may be performed by the Assistant Director. The Assistant Director position is a full time, salaried exempt position, which serves as an onsite manager of a large scale community association, reporting directly to the Executive Director.This position is responsible for all aspects of the management of a master planned community, including principles and practices of public administration, personnel management, and budget administration. Methods, equipment and materials used in parks and ground maintenance, facility operations, community development, project management and water conservation. Assist the Executive Director in all aspects of the daily business operations and management of the Association. The Assistant Director performs within the legal framework established by applicable state statues, within the policy guidelines established by the governing documents, and within directions given by the Association’s Executive Director. The Assistant Director is an integral part of the leadership of the community, and serves as a community manager, enforcing and implementing policies and procedures, as well as the responsibility of ensuring and promoting sense of community. Qualified candidates must be able to work flexible hours, which includes nights, weekends, and holidays.ESSENTIAL DUTIES AND RESPONSIBILITIES Duties which may be include, but not limited to, any of the following tasks: Main job duties include monitoring of landscaping maintenance, builder turnover inspections, new land development, irrigation, water conservation, swim pools maintenance and operation, ordering pool chemicals, facilities and grounds operations, read and create maps, research site development plans, extensive research of supplemental declarations, open space, trails, snow removal operations, and working with the local reps daily.Perform turnover acceptance inspections with the builders and the developer, closely monitor the turnover areas prior to acceptance and afterwards to ensure that the new areas are being maintained to community standards.Ability to read site development plans (SDP), plats, as-builts and apply as necessary to turnover acceptance, requiring builders to build per the SDP.Facilities and common area management, project management, oversight and management of outside contractors, and third party contracting; ability to develop request for proposals, statements of work, write proper bid specifications, and solicit bids as needed.Responsible for monitoring the irrigation control systems, ensuring repairs are completed, quality assurance checks on all aspects of irrigation in the community, closely monitoring the water allocation for irrigation as well as manual/winter watering. Water conservation and water management are high priority.Assists with the oversight and management of the landscape contract, snow removal contract, pool contract, and custodial contract; monitoring the contractors to ensure they are following the agreed upon terms of the contract, meeting with them regularly to discuss concerns and areas of improvement. Responsible for monitoring all of these contracts closely and overseeing their daily operations.Ability to understand complex community governing documents and federal, state, and local laws, regulations, CCIOA, and policy governance. Knowledge of basic CC&R’s, By-laws, Articles of Incorporation with the ability to read, understand, and implement said guidelines. Read, understand and apply the community declaration, supplemental declarations, rules and policies into daily operations.In conjunction with the Executive Director, act as a liaison between the Board and residents in the execution of the established responsible governance policies and the conveyance of resident grievances.In conjunction with the Executive Director, work as a liaison between the Board and legal counsel.At the direction of the Executive Director, plans and prepares for community information meetings, annual meetings, budget meetings, Board meetings and special meetings to include attendance at these meetings as requested. Assist in preparing all necessary agendas, presentations, copies, exhibits, notices, etc. for these meetings as well as securing location for meetings as requested.Financial administration, basic accounting skills, assist with budget preparation and implementation. Assist in development of annual operating budget including projected costs and operate within the approved annual budget.Human resource management; includes oversight and supervision of full and part time staff.Operations and organizational support working as a strong team member in partnership with the Executive Director.Strategic Planning; assist in meeting goals and objectives of the association. Works with the Board on strategic initiatives, policy governance, and the association’s goals.Provides oversight and guidance on covenants enforcement, restrictions and general regulations, monitors architectural and landscape review applications and approval procedures.Administration, service responsiveness and quality customer service; effectively responding to requests for information and provides customer service to the residents; conflict resolution, handles public inquiries and problems, provides input on recreation related issues.Attend all board meetings, planning sessions, special meetings, and/or committee meetings as required by the Executive Director and/or Board of Governors. Attendance at community events and participation.Performs community management duties within the legal framework established by applicable state statutes, within the policy guidelines established by the governing documents, and within directions by Executive Director.Maintain records and prepares reports, brochures, and information material relating to programs, events, new resident orientation, and activities. Develop survey instruments and implement, record survey results.Ability to establish and maintain effective working relationships with Board of Governors, Delegates, Committee Members, as well as elected officials, the media, members of the community, and other staff.Assist with employee hiring, training, supervising, and performance management.Maintain a professional courteous manner with all residents, vendors, contractors, and fellow employees.Strong working knowledge of customer service principles, problem resolution, and mediation.Other duties as assignedQUALIFICATIONS Ability to work as a member of a team and without direct supervision following standardized practices and/or methods.Have a good work ethic, time management prioritization, strong analytical and problem solving skills who is self-motivated and works well independently.Ability to multitask and work on numerous projects at the same time meeting strict deadlines under pressure, highly organized and detail oriented, strong organizational and time management skills required for fast pace office.Ability to handle sensitive or stressful situations with tact and diplomacy.Excellent customer service & interpersonal skills, verbal and written communication skills, negotiation experience required.Must be an “active” listener who can anticipate issues and drive for mutually satisfactory resolution. Excellent communication, teaching, training experience, and the ability to effectively resolve conflicts.Demonstrate a professional and team oriented presence at all times.Able to deal with a large variety of individuals in a friendly, businesslike, and professional manner.Strong computer skills, must be proficient in Microsoft Office Suite, as well as association industry software such as Caliber, Rec Trac, Docuware, and Strongroom.SPECIFIC JOB REQUIREMENTS: Works primarily in an office environment. This position does work outdoors when required in order to conduct field inspections, turnover walks for new land development areas, inspect snow removal operations, inspect swim pool operations, and ensure common area maintenance is properly maintained.Must possess a valid driver’s license with a clear driving record and maintain current vehicle insurance.Must have personal vehicle and be physically capable of performing community wide inspections for various reasons.Employee must be able to work outdoors in various weather conditions and walk long distances over varied terrain in order to inspect land development, properties and common areas.Ability to lift 25 pounds without assistance.EDUCATION AND EXPERIENCE: Bachelor’s Degree in Public Administration, Business Administration or a closely related degree that prepares the individual in the requisite knowledge, skills, and values for successful management in large scale association setting is preferred.Ideal candidates that have obtained Community Associations Institute (CAI) credentials and designations such as CMCA, AMS, PCAM, or are able to become certified.Ideal candidates that have a minimum of 3 to 5 years previous experience with HOA management practices and procedures preferred.Management experience in small or medium sized organization including responsibility for more than one functional department.Candidates should have at least 5 years in an administrative role, or a customer-facing service position.CERTIFICATES/LICENSES/REGISTRATIONS: Valid Driver’s license and state mandated vehicle insuranceCertified Parks and Recreation Professional, Certified Playground Safety Inspector, Aquatic Facility Operator Certification desired.Certified Public Manager desired.Job Type: Full-timePay: $80,000.00 – $90,000.00 per yearBenefits:401(k)Dental insuranceHealth insuranceLife insurancePaid time offVision insuranceSchedule:Monday to FridayOn callWeekend availabilityCOVID-19 considerations:Must be vaccinated for COVID-19 and be able to provide a copy of vaccination record.Ability to commute/relocate:Castle Rock, CO 80109: Reliably commute or planning to relocate before starting work (Preferred)Application Question(s):Do you have experience in landscaping management, swim pool operations, builder and land development turnover, or snow removal operations?Experience:Homeowner’s Associations: 3 years (Preferred)Customer service: 3 years (Preferred)Management: 3 years (Preferred)License/Certification:Driver’s License (Preferred)Work Location: One location

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