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Company Name : PlayStation Global
Location : San Mateo, CA
Position : Associate Content Coordinator
Job Description : Why PlayStation?
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, PlayStation™Now, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.
Associate Content Coordinator
Position Overview:
The Associate Content Coordinator will review a broad range of digital metadata submissions and queries submitted for PlayStation® Store release. The role requires a proficiency in customer service, partner communication (written and verbal), and a keen understanding of entertainment software. The Associate Content Coordinator will excel in a fast paced, highly collaborative multi-disciplinary environment, where he/she will review and approve complex and technically specific submissions against constantly evolving requirements/criteria. Associate Content Coordinators work with publishing partners based in various locations around the world and are expected to deliver a consistently high level of service regardless of the type or quality of submission delivered.
Principle Duties / Responsibilities:
Reviews daily metadata submissions for Full Games, Bundles, Demos, DLC, and associated content.
Maintains a working understanding of Objectionable Content Criteria.
Follow-up with developers/publishers on technical and subjective issues that prevent their content from publishing to the PlayStation® Store. Help them make updates to get their content acceptably submitted.
Assist Sr. Content Coordinator and Lead Content Coordinator with special projects as needed.
Required Knowledge / Skills:
A working knowledge of PlayStation’s library of games/content.
Highly organized, with an excellent eye for detail.
Strong communication skills, both written and verbal.
Required Experience / Education:
Minimum one (1) year of experience in publishing operations, quality assurance, or equivalent (preferably in the game industry)
Knowledge/experience with video/image editing tools (i.e. Photoshop) as well as standard office tools such as Word, Excel, and Outlook.
Preferred Experience / Education:
2+ years of industry experience, preferably in a QA-related role.
Database experience.
Extensive base knowledge of industry trends, practices, and genres.
Proven experience working in a cross-cultural, multi-national organization
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
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