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Company Name : Commodity Forwarders, Inc.
Location : Anchorage, AK 99502
Position : Customer Service Agent
Job Description : Commodity Forwarders Inc. is looking for a full-time Customer Service Agent to fill a position within our Operations department. This is a non-exempt position with an hourly rate between $20 and $26 an hour depending on experience.The ideal candidate will have strong organizational skills and the ability to work independently handling various responsibilities with competing priorities as well as excellent customer service. Must demonstrate professional manners and effective communication when interacting with fellow employees and customers.Shift schedule: Monday – Friday between 8-3pmResponsibilities of the position include, but are not limited to, the following: + Customer service duties include:+ Answering multiple phone lines+ Physically checking customers in+ Booking domestic and export airfreight shipments+ Data entry+Ensure timely movement of cargo from origin to destination+ Ability to communicate effectively to customers and management on phone calls, emails, and in personBasic computer skills including e-mail, web browsing, outlook, excel and word.Education and Requirements: + High School Diploma or equivalent+ Eligible to work in the US and pass TSA background check+2 years in customer service+ Able to get quickly between dock office and operations many times per hourBenefits Offered: + Medical, Dental, Vision, Long Term Disability Insurance and Basic Life Insurance (100% paid by the company for employee only coverage)+ AFLAC and 401K enrollment opportunity+ PTO + Vacation as in line with company policyLocation of facility: 4000 W. 50TH AVE # 1 ANCHORAGE AK 99502***WHEN APPLYING PLEASE SUBMIT A RESUME***Job Type: Full-timePay: $20.00 – $26.00 per hourBenefits:401(k)401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offPaid trainingVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayOvertimeWeekend availabilityAbility to commute/relocate:Anchorage, AK: Reliably commute or planning to relocate before starting work (Preferred)Work Location: One location
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