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Company Name : B2B Industrial Packaging
Location : Fort Worth, TX 76116
Position : Customer Service Representative
Job Description : We are seeking a Customer Service Representative/Sales Support to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.​Qualifications: Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsResponsibilities: Work with specific sales reps, handling their customersCustomer inquires and customer serviceProblem solvingProvide information about the products and services as neededTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesJob Type: Full-timePay: $20.00 – $24.00 per hourBenefits:401(k)401(k) matchingDental insuranceFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offVision insuranceSchedule:Day shiftMonday to FridaySupplemental Pay:Bonus payEducation:High school or equivalent (Preferred)Experience:Customer Support & Client Services Occupations: 1 year (Required)Work Location: One location
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