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Company Name : Giftogram
Location : Parsippany, NJ 07054
Position : Customer Success Representative
Job Description : About Us: Giftogram is an emerging, dynamic startup consisting of a team of passionate individuals who believe hard work should be both recognized and celebrated. At Giftogram, our mission is to transform how organizations recognize and reward employees. We seek to develop and support the right people, with the right chemistry, who continually ask questions, and in turn will develop and tactically execute good ideas. Building a great company is our goal. Quality individuals and getting the team right is our business plan.Role: Giftogram is looking for Customer Service Reps to support our rapidly growing customer base. The ideal candidate will be friendly, outgoing, fun to work with, self-motivated and highly organized. This role is responsible for servicing our customers as well as achieving a pre-determined amount of daily inbound and outbound communications to build and maintain relationships.Requirements: A fun, outgoing, high-energy personality. If you like to sleep at your desk or if you are afraid to pick up a phone or meet new people, this is not the job for you.Detail-oriented, self-motivated, multi-tasker who thrives in a fast-paced environment.Excellent communication skills.Knowledge and understanding of current internet technologies and trends.The ability to work in a group or independently.Experience using CRM and project management software.Willingness to help provide our customers with the best experience possible in answering all their questions, placing their orders, and maintaining relationships with our customers.Benefits: Competitive salary.Paid Time Off + all major U.S. holidaysPartial Remote Work Schedule AvailableFull health benefits (medical, dental, vision)401(k)We get to be creative on a daily basisWe believe in autonomy and reward taking initiativeWe’re a successful, fast-growing company with an entrepreneurial vibe.We have fun!Job Type: Full-timePay: $35,000.00 – $55,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceHealth insurancePaid time offVision insuranceWork from homeSchedule:Monday to FridaySupplemental Pay:Bonus payAbility to commute/relocate:Parsippany, NJ 07054: Reliably commute or planning to relocate before starting work (Preferred)Education:High school or equivalent (Preferred)Work Location: One location
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