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Company Name : CSU – Global Campus
Location : Aurora, CO 80011
Position : Fully Remote University Registrar
Job Description : Overview
The University Registrar is the custodian of all University academic records, systems, and processes. This director-level position is responsible for the development, maintenance, and integrity of those records, ensuring compliance with all laws, University policies, and guidelines. Responsibilities of the position involve collection of grades, maintenance of academic student records, transfer evaluations, review and certification of degree requirements and graduation, and assistance with the registration process. Other responsibilities include supervision of office personnel, monitoring of FERPA compliance with regards to student academic records, student information system management, university reporting, catalog oversight, and preparation of a schedule of classes.
Responsibilities
OUR MISSION & VALUES
Colorado State University Global is committed to advancing student academic and professional success in a global society, by providing access to dynamic education characterized by excellence, innovative delivery technologies, industry relevance, and strong stakeholder engagement. We continue to thrive and drive our mission forward because we are:
Entrepreneurial – we continually learn, seek opportunities for growth, and believe we can do better with effort and persistence.
Dedicated – we provide exceptional service and support to our stakeholders to drive the mission of the university.
Tenacious – we focus on getting the job done right, take responsibility for our actions, and thrive on achieving results.
Agile – we are flexible in our thinking, focus on solutions, innovative problem-solving, and overcoming obstacles.
Engaged – we collaborate, communicate, and motivate one another to achieve excellence.
ESSENTIAL DUTIES & RESPONSIBILITIES
University Leadership
Provide department leadership to ensure smooth-running and compliant university operations in all areas involving academic records. This included such items as transfer evaluation, student records management, and academic systems management.Represent the Registrar’s Office in committee meetings and task forces, as assigned.Coordinate interoffice functions within the Registrar’s Office (data entry, planning, etc.) as well with other departments (Enrollment, Student Success, Student Support, Accounting, Student Finance, etc.).
Department Expertise
Coordination of the planning, organizing, and managing course registrations.Oversight and preparation of the schedule of classes that optimizes delivery of courses, determination of course needs, and establishing the schedule.Coordination of the preparation, editing, production, and archiving of the University catalog.Development of the academic calendar.Coordination, supervision and leadership of for all Registrar staff, office functions, and services including grade reporting, degree and enrollment certifications and verifications, transfer credit evaluations, transcripts, academic records management, graduation auditing, awarding of degrees, National Clearinghouse Reporting for Title IV and Graduation, and other related areas.Oversight of the conformity of educational record use, dissemination, and privacy of student information to University policies and legal requirements, including the Family Rights and Privacy Act (FERPA) and other applicable law and regulations as well as those of other regulatory agencies.
Continual review of baseline and self-service options in order to develop technology solutions for enhanced business processes and procedures.Coordinate responses to questions by students, faculty, and staff.
Respond to academic department questions for resolution of problems or issues encountered with regards to academic policies or program requirements.Participate in meetings with Enrollment Management, Curriculum, Student Academic Suspension Appeals Committee, Commencement, and other committees, as appropriate.Research, analysis, and recommendation of resolutions to student disputes as they relate to records and registration.Development of written policies and procedures to ensure that the functions of the Registrar’s Office operate efficiently and effectively. Policies and procedures include, but are not limited to awarding transfer credits, enrollment verifications procedures, grade changes procedures, and security of academic records in accordance with FERPA and other pertinent regulations.Participate in student milestones programming such as Commencement by overseeing the degree clearance process, conferral process and preparation of diplomas and certificates.Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Direct oversight of registrar office staff (managers and supervisors).
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Capable of managing multiple demands and processes while maintaining flexibility and adaptability.Advanced organizational skills and attention to detail.Proven ability to work well in a confidential fast-paced environment.Ability to work within a team environment.Must be able to communicate, interact and work effectively with students, faculty, staff and all external constituencies.
Ability to work with and report quantitative and qualitative information.
Ability to learn new computer systems and processes.Thorough knowledge of, and ability to manage, all aspects of the student information systemAbility to communicate effectively and appropriately.Ability to maintain confidentiality of records and information.Ability to interact in an effective and appropriate manner with diverse populations, the University community and the public.Ability to maintain files accurately, in paper and in software programs.Ability to handle multiple tasks simultaneously.Ability to effectively supervise personnel and complete all associated personnel actions in a timely and accurate manner.Ability to effectively manage computer based online student information systems.Ability to manage the overall operation of the Registrar’s Office.Ability to work with and report quantitative and qualitative information.
Ability to prepare and monitor operating budgets.Ability to develop and implement policies and procedures.Excellent written, oral, and interpersonal communication skills.
TRAVEL REQUIREMENTSLess than 10% required.
PHYSICAL DEMANDSWhile performing the duties of this job, the employee is frequently required to stand, walk, use hands to touch, handle or feel, and talk or hear.The employee is occasionally required to sit, reach with hands and arms.Ability to spend long durations of the workday in front of a computer monitor.Specific vision abilities required by this job include close vision and ability to adjust focus.The employee must occasionally lift and/or move up to 15 pounds.
Qualifications
QUALIFICATIONS: EDUCATION & EXPERIENCE
Bachelor’s degree; Master’s Degree preferred.
Minimum of five years of experience working as a Registrar, Associate Registrar, or related position coordinating higher education records/records administration.
A minimum of three years supervisory experience.
Strong working knowledge of federal and state laws, in particular FERPA and mandates pertaining to enrollment and student records and to institutional compliance, including knowledge of best practices, current trends and issues in higher education pertaining to academic records.
Technology background with experience in student information systems, Microsoft Office Suite Applications, and Google Drive Applications.
Additional Information
TOTAL COMPENSATION
CSU Global offers employer contributions to medical, dental, group life, AD&D coverage, Wellness benefit and training & development opportunities. Additional employee-paid benefits are available for vision, FSA/HSA, voluntary life, and voluntary AD&D coverage, critical illness and accident insurance. CSU Global also offers a 401a retirement account with a generous employer match, 100% tuition assistance for CSU Global programs (Bachelor’s and Master’s degrees), paid sick time, paid vacation time, and 10 holidays per year. CSU Global employees are state employees and have access to the Colorado State Employee Assistance Program (C-SEAP) resources. Discounted pet insurance is also available.
Salary: $80,000 – $85,000
ADDITIONAL INFORMATION
Applicants who advance through the hiring process will be asked to participate in the following: a pre-recorded video, job skills demonstration, and live interview(s) through video or in-person. The candidate appointed to the role(s)will be asked to complete and pass a background check. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the American with Disabilities Act and certain state and local laws. If you require an accommodation to CSU Global’s hiring process, please respond email Recruitment@csuglobal.edu or call us at 303-515-6164.
Colorado State University System is an equal opportunity/affirmative action employer and complies with all Federal and Colorado State laws, regulations, and executive orders regarding affirmative action requirements. In order to assist Colorado State University System in meeting its affirmative action responsibilities, ethnic minorities, women, and other protected class members are encouraged to apply and to also identify themselves.
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