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Company Name : Robert’s Hawaii Tours Inc
Location : Honolulu, HI 96819
Position : HR Admin/Clerk
Job Description : Department: Human Resources
Reports to: HR Recruiting and Employee Relations Manager
Status: Non-Exempt
1. Job Purpose/Objective:
This position is responsible for coordinating and administering support for all HR administrative tasks, including but not limited to front desk and reception area, recruitment, hiring, employee relations, and serves as back up for other positions when necessary. The incumbent facilitates implementation of services, policies, procedures, and programs, in adherence with and prescribed by, HR. Contributes to the accomplishment of company practices and objectives that strive to provide Robert’s Hawaii with an employee-oriented, high-performance culture with emphasis on quality, productivity, and the ongoing development of a superior workforce.
2. Essential Job Functions:
Answer main department phone line – provide general information and/or route calls accordingly
Monitor HR mailbox, departmental email inboxes and correspondence throughout the day – distribute and process accordingly
Maintain and replenish adequate inventory of HR supplies and paperwork such as applications, direct deposits, new hire packets, handbooks, referrals, etc.
Responsible for upkeep of front reception and visitor area – ensure adequate supplies and resources are available
Greet in-person visitors and addresses their inquiries, requests, and/or needs
Respond to inquiries from applicants and employees, ensuring confidentiality of all information
Establish positive and professional rapport with all employees providing consistent and reliable support and assistance.
Recognize problems and responds, systematically gather information, sort through complex issues, seek input from others, addresses root cause of issues
Facilitate full cycle recruiting to provide sufficient and quality workforce:
Create and post job advertisements, coordinate and facilitate job fair events – maintaining receipts for reconciling invoices and/or submitting payment requests.
Review applications received online, and upload information into the Company’s applicant tracking system (ATS)
Conduct intake/prescreen interview of applicants who meet minimum qualifications of job they have applied for, and schedule interviews of those that satisfy prescreen
Conduct reference checks of new hire as well as employment history, and criminal background checks, utilize appropriate Company Forms and procedures in accordance with policy and DOT regulations
Draft and present offer letters and new hire paperwork for onboarding, ensuring all documents are executed with accuracy in compliance with applicable employment laws
Conduct post-offer, pre-employment drug screens, following strict guidelines as stipulated by HR Compliance team to ensure compliance with Company policy, federal and state employment regulations, as well DOT, and DOE regulations
Coordinate and facilitate regular New Hire Orientations, ensuring newly onboarded staff are scheduled and attend timely
Coordinate training schedule for new hires and coordinates release to work upon completion.
Maintain tracking of recruitment and hiring efforts, providing reports of hires, promotions, transfers, terminations, and other pertinent data
Support payroll and benefits functions by:
Intaking initial inquiries, answering first-level questions and routing other inquiries as necessary
Preparing and/or responding to employment verification requests
Entering information into the payroll system as needed
Providing and collecting employee benefit enrollment and cancellation forms
Advising and/or clarifying benefits and payroll policies to employees
Distributing paychecks
Provide guidance within scope of authority and knowledge; operates with integrity and veracity
Create and update HR SOPs specific to this position’s scope of responsibilities/tasks
Participate in projects as needed and makes recommendations on changes to processes
Contribute to team efforts by accomplishing duties and assignments in a cooperative, collegial, and supportive manner
Support change, encourages innovation, recommend solutions that contribute to improvements sought
Complete administrative duties accurately and timely including:
Employee mailouts
Filing, copying and scanning
Operate within the organization’s formal and informal structures, build positive and productive relationships across departments with intent of increasing understanding of HR processes and procedures and related regulations or laws. Appropriately diplomatic and understand own role relative to the roles of their colleagues, supervisor, and management. Respectful of authority of HR supervisor, HR SMEs, and all colleagues and management this role serves in order to promote mutual respect
Maintains employee personnel files and records in an organized manner, easily accessible to the HR team – scanning and organizing files and records as necessary and in preparation towards implementation of new HRIS
Prepares employee verification requests, offer letters, termination letters, pay change notification letters, COBRA notices and other correspondence as needed
Participates in projects as needed and makes recommendations on changes to processes
Provide support and serve as back up to the other HR Coordinators in their responsibilities
Other duties as assigned
3. Essential Skills (Minimum qualifications individual must possess when entering position) – i.e. skillsets, education, certifications, etc.:
Bachelor’s degree or equivalent through training and/or formal education
At least 1 year of HR experience is preferred
Must be an excellent communicator
Able to manage multiple projects simultaneously under tight deadlines
Able to accurately interpret and apply policies, procedures, and laws
Able to keep confidentiality of work-related matters, using good judgement and discretion
Able to evaluate and change priorities daily and perform efficiently within a fast-paced team environment
Able to plan and work independently with integrity and adherence to procedural practices related to HR compliance
Must have a positive attitude and takes initiative with a strong desire to learn
Keep information organized and accessible, work systematically/efficiently, manage time well, promote mutual respect, keep workplace clean and safe, support safety programs
Recognize problems and respond, systematically gather information, sort through complex issues, seek input from others, and address root cause of issues
Has good listening skills, build strong relationships, is flexible/open-minded, negotiate effectively, solicit performance feedback, and handle constructive criticism
Skilled in the use of computers, adapt to new technology, keep abreast of changes, learn new programs quickly, use technology to improve productivity
Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel, Publisher)
4. Working Conditions/Job Environment:
Air-conditioned office
Desk and chair
General office equipment and supplies
Exposure to potential eye and muscle strain due to constant use of computer
Must be able to sit and stand for extended periods of time
Walking, standing, kneeling, bending, pulling, pushing
Light lifting and carrying (40+ pounds) Sedentary work- exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push or pull or otherwise move objects, involves sitting most of the time
Typing for extended periods of time
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and expansive reading/viewing
The worker is not substantially exposed to adverse environmental conditions
The information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
This post is listed Under Hawaii jobs
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