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Company Name : Confidential
Location : Fairfax, VA
Position : IT Manager
Job Description : A growing IT Company with over 20 years of business servicing the Metropolitan Area DC/VA area, is seeking an experienced Information Technology (IT) Manager to join our team.As the IT Manager, you will be responsible for growing and managing customers and their technology environments, as well as managing a small team of IT staff. The IT Manager will be required to manage IT projects, keep well defined deadlines and documentation, work with vendors to resolve problems and automate maintenance. You will be responsible for recommending products and services to the customers before leading and assisting with the installation, documenting the work completed, and adhering to budgetary constraints. Customer relationships are key to our company’s success, so professional communication, integrity, and honesty are required for every candidate.The position requires a person who can manage an IT team and consultants and also perform IT services to clients. Strong written and oral skills are a must, as well as strong communication skills.This position is a working manager position. The ideal candidate will be able to effectively balance mentoring and managing a small team, as well as providing IT services to clients and helping to grow business. Qualified candidates must have a proven record of working IT Management experience with a direct hands-on approach.Preferred Skills and Qualifications:- 3 to 5 years of progressively responsible IT management experience-Experience working in a client environment that requires commuting to different client sites and workplaces-Basic understanding of IT budgets and controls-Experience developing IT documentation, policies, and procedures-Experience creating partnerships with key executives outside the organization-Demonstrated experience driving organizational change and ability to mentor and manage staffResponsibilities/Core WorkCore Work: - Planning for Customer IT management and top tier support of coworkers.- Performing general IT support for commercial clients in the Metro area.- Project management and tracking of project progressResponsibilities- Working closely with other engineers and technicians for escalation support- Preparing cost estimates for a variety of different types of IT projects- Communicate effectively with customers and fellow employees- Able to multi-task and handle multiple projects and deadlines.- Ensure IT Needs of customers are met in a timely and professional manner.- Effectively manage the balance of overhead and billable support to increase overall department profitability.- Develop IT initiatives and implementations- Possess good communications, organizational, and time management skills.- Travel to customer sites within the Metro-DC area for work- Professionally work with vendors and other service providersJob Type: Full-timePay: $70,000.00 – $85,000.00 per yearBenefits:Health insurancePaid time offProfessional development assistanceRetirement planSchedule:8 hour shiftMonday to FridayOn callAbility to commute/relocate:Fairfax, VA (Required)Education:Bachelor’s (Preferred)Work Location:Multiple locationsThis Company Describes Its Culture as:Detail-oriented — quality and precision-focusedOutcome-oriented — results-focused with strong performance culturePeople-oriented — supportive and fairness-focusedBenefit Conditions:Only full-time employees eligibleCOVID-19 Precaution(s):Remote interview processSocial distancing guidelines in place
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