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Company Name : County of Orange
Location : Orange County, CA
Position : JUVENILE HEALTH SERVICES PROGRAM MANAGER
Job Description : CAREER DESCRIPTION
JUVENILE HEALTH SERVICES PROGRAM MANAGER
(Administrative Manager II)
Juvenile Health Services
This position is scheduled to receive a salary range increase on the following date:
Effective July 1, 2022 – 3.0% increase
Mandatory Employee Retirement Contributions will decrease on the following date:
Effective July 1, 2022 – 0.5% decrease
Salary may be negotiable within the range listed above, based on position requirements and successful candidate’s qualifications, subject to appropriate authorization.
This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59p.m. (PST) on the day the County’s needs are met. Applicants are encouraged to apply immediately.
This recruitment will establish an open eligible list. This list will be used to fill current and future Administrative Manager II positions with this specialty. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.
HEALTH CARE AGENCY
The County of Orange, Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven (7) service areas – Administrative and Financial, Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health, Office of Care Coordination, Medical Health and Public Health – is committed to meeting the health needs of the diverse Orange County community.
CORRECTIONAL HEALTH SERVICES
Juvenile Health Services (JHS) is a division within the Health Care Agency’s Correctional Health Services (CHS). It provides medical, nursing, dental, infection control, health education and pharmaceutical services at a community standard of care to youths who reside in the County’s four residential facilities operated by Probation and Social Services Departments and contracts with hospitals for inpatient and specialty care.
THE OPPORTUNITY
The Administrative Manager II position is in JHS, which is responsible for basic and emergency medical services for approximately 300 detained minors per day, and over 3,000 per year.
This position is responsible for the provision of medical and dental care to the minors housed within the Probation Department Juvenile Hall and three juvenile detention camps, Orangewood Children and Family Center. Duties also include fiscal and budgetary oversight, as well as public relations and liaison requirements on behalf of HCA along with Probation, Social Services Agency (SSA), CHS Adult jail management (including the pharmacy which supplies medications for the Juvenile hall population), and various public entities involved in juvenile care issues within the County. This position also represents HCA at the monthly Juvenile Justice Commission meeting attended by community partners.
Examples of duties include, but are not limited to:
Providing strategic direction and management of administrative functions
Providing administrative oversight for medical services for minors housed in the Orange County juvenile detention facilities and at Orangewood Children and Families Center
Preparing and providing analysis and appropriate recommendations to executive staff regarding the annual JHS operating budget, budget parameters, and expenditures
Ensuring compliance with the California Code of Regulation (CCR), Title 22 and Title 15 Minimum Standard for Local Juvenile Facilities
Collaborating with a variety of departments, community agencies and stakeholders
Providing coaching, leadership, and education of staff and stakeholders
Facilitating meetings and informational events
Participating in ongoing electronic health record system development
Providing on-going communicating to JHS Program and administrative staff
Assist the JHS Quality Improvement team in working with physicians, clinicians and office staff to identify and suggest improvements in clinical outcomes
DESIRABLE QUALIFICATIONS & CORE COMPETENCIES
The ideal candidate will possess a bachelor’s degree or higher in Public Administration, Public Health, Mental Health, Psychology, Social Work, Nursing or in a related field; and four (4) years of significant understanding and experience working in a multi-disciplinary correctional institution, a licensed or certified health facility or in an accredited health care services program. Health care administration experience in a juvenile correctional institutional and clinical experience is preferred.
In addition, the ideal candidate will also possess extensive experience in the following core competencies:
Technical Expertise l Technical Knowledge:
Ability to evaluate current processes and make the appropriate recommendations for change/improvement
Understanding of applicable legislation, policies, and regulations related to correctional health and specifically, juvenile healthcare
Ability to successfully integrate strategies and goals consistent with department’s mission and vision
Proven ability to establish and maintain challenging and measurable goals and objectives for personnel
Identification of organizational priorities and the relationship to resource and budget allocation
Knowledge of best practices associated with JHS
Communication l Collaboration:
Developing and presenting ideas in a clear, concise, logical manner both orally and in writing
Effectively involving stakeholders in problem solving and decision making
Establishing and maintaining credibility within the organization/department
Ensuring timely and superior quality communication of information to internal and external customers
Developing trust in communicating new ideas, directions, and/or goals to staff
Promoting open and candid discussion and information sharing among staff on various topics
Utilizing effective communication skills for team building, facilitating solutions and resolving conflict
Actively listening when others speak to gain an understanding of all viewpoints
Leadership l Management:
Successfully guiding the implementation of new processes and providing the tools necessary to support the organization’s objectives
Demonstrating accountability for maintaining high standards of personal performance and meeting the expectations of the department/organization, and ensuring quality outcomes
Accepting challenges, exercising good judgment and taking appropriate risks on a regular basis
Developing effective team goals and monitoring progress toward goals; taking the necessary action to ensure reaching those accomplishments
Providing a level of guidance and management appropriate to the circumstances
Seeking out best practices, sharing information and leading others to continually improve
Strategic Planning:
Ability to plan, organize and implement projects that are in sync and deliver the department’s strategy and business objectives
Aligning performance action plans to the current business strategies
Continuously evaluating business practices and recognizing the need for new processes and procedures, providing recommendations for improvements and leading the effort towards effective solutions
Considering future organizational impacts when weighing recommendations/decisions
Interpreting performance measures regarding critical performance data and providing appropriate recommendations based on findings
MINIMUM QUALIFICATIONS:
RECRUITMENT PROCESS
Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition.
Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) (Download PDF reader) to review the policy.
Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.
Structured Oral Interview | SOI (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate’s rating will be based on responses to a series of structured questions designed to elicit the candidate’s qualifications for the job.
Based on the Department’s needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure.
Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
ADDITIONAL INFORMATION
Please see below for important information regarding COVID 19 related requirements.
The COVID-19 pandemic continues to evolve and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with any State or County Public Health Orders which may apply as follows:
Workers who provide services in certain Medical or High-Risk Settings, may be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing.
Workers who provide services in certain Health Care Facilities or correctional facility or detention center where health care is provided, may be required to provide proof of vaccination. (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted worker will be required to mask and undergo weekly COVID-19 testing.)
The position for which you are applying may be required to adhere to any applicable State or County Order. You will receive notification of any requirement as it applies to a position.
EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with “governmentjobs.com” and “ocgov.com.” If your email address should change, please update your profile at www.governmentjobs.com.
FREQUENTLY ASKED QUESTIONS:
For specific information pertaining to this recruitment, please contact Danvi Nguyen at (714) 834-2335 or DanvNguyen@ochca.com.
EEO INFORMATION
Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.
Administrative Management *
In addition to the County’s standard suite of benefits – such as a variety of health plan options, sick and vacation time and paid holidays – we also offer an excellent array of benefits such as:
Retirement: Benefits are provided through the Orange County Employees’ Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information. Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.
Click here for information about benefits offered to County of Orange employees.
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