Lab Support Specialist Job Vacancy in Virta Health Atlanta, GA – Latest Jobs in Atlanta, GA

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Company Name : Virta Health
Location : Atlanta, GA
Position : Lab Support Specialist

Job Description : Virta Health is on a mission to transform diabetes care and reverse the type 2 diabetes epidemic. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes. Virta is changing this by helping people reverse type 2 diabetes through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and live diabetes-free. Join us on our mission to reverse diabetes in 100M people by 2025.

We’re looking for a motivated individual to join our Lab Support team at Virta. This person must have the ability to work independently and with teams. In this role, you will support critical business functions related to lab collection and transcription.

The Lab Support Specialist will be part of a team who works to ensure accurate lab data is collected and improve lab collection processes. We’re looking for someone who is passionate about the patient experience and who is willing to jump in and make an impact. This individual will assist Virta’s coach, provider, and enrollment teams to ensure applicants and patients are receiving resolutions for non-clinical issues which will help Virta transform more and more patient lives!

Note: this is a remote work opportunity.

Responsibilities

Weekday availability during standard business hours, with with flexibility to adjust schedule as needed to support business growth
Strong and effective communication skills, with the ability to problem solve
Experience and comfort using multiple digital tools and systems, with the ability to quickly learn new technologies
High attention to detail in order to effectively solve tickets the first time around and accurately input data into Virta’s EHR platforms
Ability to think critically and be data-driven in solving patient problems
Operational experience, especially in a fast-growing, rapidly changing environment

90 Day Plan

Within your first 90 days at Virta, we expect you will do the following:

Understand the the Virta patient journey
Become familiar with the applications used to perform daily tasks
Learn daily workflows related to lab transcription and collection initiatives
Follow workflow escalation pathways
Build relationships with the Support Operations team and other Virtans

Must-Haves

Weekday availability during standard business hours, with with flexibility to adjust schedule as needed to support business growth
Strong and effective communication skills, with the ability to problem solve
Experience and comfort using multiple digital tools and systems, with the ability to quickly learn new technologies
High attention to detail in order to effectively solve tickets the first time around and accurately input data into Virta’s EHR platforms
Ability to think critically and be data-driven in solving patient problems
Operational experience, especially in a fast-growing, rapidly changing environment

Values-driven culture

Virta’s company values drive our culture, so you’ll do well if:

You put people first and take care of yourself, your peers, and our patients equally
You have a strong sense of ownership and take initiative while empowering others to do the same
You prioritize positive impact over busy work
You have no ego and understand that everyone has something to bring to the table regardless of experience
You appreciate transparency and promote trust and empowerment through open access of information
You are evidence-based and prioritize data and science over seniority or dogma
You take risks and rapidly iterate

As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta’s security and privacy procedures to ensure our patients’ information remains strictly confidential. Security and privacy training will be provided.

For this role the compensation range for candidates in Colorado is $20.84 – $24.04/hr; information about Virta’s benefits is on our careers page at: https://www.virtahealth.com/careers.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. Virta has a location based compensation structure; there may be a different range for candidates in other locations.

This post is listed Under Georgia jobs

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