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Company Name : The Queen’s Medical Center
Location : Hawaii
Position : Manager, Patient Access – Patient Support Center
Job Description : Responsibilities
I. JOB SUMMARY/RESPONSIBILITIES:
Directs and manages the day-to-day operations of assigned areas, including but not limited to scheduling, pre-registration, insurance verification and authorization within the Queen’s Patient Support Center.Ensures programs, services and activities support strategic plans, and the goals and objectives of The Queen’s Health Systems (QHS).Ensures operations and functions are in compliance with regulatory requirements and the policies and procedures of QHS.Collaborates and coordinates functions, services and operations to ensure alignment with related departments throughout QHS.
II. TYPICAL PHYSICAL DEMANDS:
Essential: finger dexterity, seeing, hearing, speaking.Continuous: sitting, static gripping of an object for prolonged periods.Frequent: walking.Occasional: standing, stooping/bending, climbing stairs, walking on uneven ground, lifting and carrying usual weight of 1 pound up to 5 pounds, reaching above, at and below shoulder level, frequent gripping of an object.Operates computer, calculator, telephone, fax and printer.
III. TYPICAL WORKING CONDITIONS:
Not substantially subjected to adverse environmental conditions.
IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:
Bachelor’s degree in business administration, finance, or a related field; or four (4) years progressive experience in patient access or business services may be substituted for the education requirement.
B. EXPERIENCE:
In addition to the education requirement, five (5) years patient access or revenue cycle experience, preferably in a healthcare contact center setting.Two (2) years supervisory/leadership experience.Knowledge of medical terminology, medical insurance, HMO, managed care, electronic medical record, computerized order entry, appointment scheduling and medical coding requirements.Ability to communicate clearly and effectively at all organizational levels, both verbally and in writing.Demonstrated experience with computer applications and information systems, including Microsoft Office applications, i.e. Word, Excel, PowerPoint.
Equal Employment Opportunity
Equal Opportunity Employer / Disability / Vet
This post is listed Under Hawaii jobs
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