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Company Name : Children’s Hospital Colorado
Location : Aurora, CO
Position : Operations Coordinator
Job Description : Why Work at Children’s….
Here, it’s different. Come join us.
Children’s Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years.
Here, the nation’s brightest nurses, physicians, scientists, researchers, therapists and care providers are creating the future of child health. With an optimist’s outlook, a trailblazing spirit and a celebrated history, we’re making new strides every day.
We’ve been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the nation’s top 10 pediatric hospitals by U.S. News & World Report.
As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 12 specialty care centers, 400+ outreach clinics and 7,000 healthcare professionals representing the full spectrum of pediatric care specialties.
We need your expertise.
A career at Children’s Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it’s different. Do you have what it takes?
Additional Information
Department: Patient-Family Experience
Hours per week: 40, eligible for benefits
Shift: Monday through Friday, on-site 830AM-5PM.
Job Overview
The Operations Coordinator supports and coordinates daily operations of a program or initiative for a department and/or division. The Coordinator assists the leadership team and program managers to develop, implement, and manage programs, projects, and initiatives for the department/division.
Responsibilities
POPULATION SPECIFIC CARE
No direct patient care.
ESSENTIAL FUNCTIONS
An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform.
Utilizes, allocates, and manages resources to meet department, project, initiative and/or program needs.
Acts as a liaison and first point of contact with internal and external stakeholders.
Organizes and establishes meetings on regular basis with designated individuals impacted by the program, initiative and/or project to foster positive relationships and gather continuous feedback.
Provides administrative support by planning, directing, and coordinating the daily operational activities of the program, project and/or initiative.
Utilizes a variety of technologies, including databases and spreadsheets, to track and monitor outcomes, financials, data, and other information.
Compiles data and prepares reports and presentations; and participates in the communication of program, initiative, or project status and progress.
Assists in the development of short and long term plans and strategies for programs, monitors progress, assures adherence and evaluates performance.
Assists in the design of performance objectives and implements and monitors programming to meet desired outcomes.
Assists with the development and facilitation of training to address team member needs and identify relevant updates when needed.
Assists with the development of outreach plan(s) according to program needs and capacity.
Other Information
COMPETENCIES
BUILDING CUSTOMER LOYALTY – Meeting and exceeding internal or external customer expectations while cultivating relationships that secure commitment and trust.
COLLABORATING – Working cooperatively with others to help a team or work group achieve its goals.
COMMUNICATION – Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
CONTINUOUS LEARNING – Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
DIVERSITY & INCLUSIVITY – Is sensitive to cultural diversity, race, gender, and other individual differences in the workforce; recognizes the value of diverse perspectives and experiences and fosters a work environment reflective of the community at large.
MANAGING WORK – Effectively managing one’s time and resources to ensure that work is completed efficiently.
QUALITY ORIENTATION – Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
SCOPE AND LEVEL
Guidelines: Guidelines are generally numerous, well established, and directly applicable to the work assignment. Work assignment and desired results are explained by general oral or written instructions.
Complexity: Duties assigned are generally repetitive and restricted in scope but may be of substantial intricacy. Employee primarily applies standardized practices.
Decision Making: Decisions or recommendations on non-standardized situations are limited to relating organizational policies to specific cases. Brings non-routine issues to supervisor. Problems that are not covered by guidelines or are without precedent are taken up with the supervisor.
Communications: Contacts with the public or employees where explanatory or interpretive information is exchanged, gathered, or presented and some degree of discretion and judgment are required within the parameters of the job function.
Supervision Received: Under normal supervision, within a standardized work situation, the employee performs duties common to the line of work without close supervision or detailed instruction. Work product is subject to continual review.
Qualifications
EDUCATION – High school diploma or equivalent.
EXPERIENCE – Two years of experience coordinating and supporting programs. Experience in executive calendar management, program coordination, and volunteer coordination would be very valued in this role.
EQUIVALENCY – An Associate or higher degree, in a related field, may substitute for the experience requirements on a year for year basis.
Physical Requirements
Ability to Perform Essential Functions of the Job
Audio-Visual: Color Discrimination – Fair
Audio-Visual: Depth Perception – Fair
Audio-Visual: Near Vision: Good
Audio-Visual: Far Vision: Good
Audio Visual: Hearing: Good
Motion: Bend/Reach up/Carry up/Pull up/Push up : Up to 1/3 of the time
Weight Lifted/Force Exerted: Up to 10 lbs. or more up to 1/3 of the time
General Activity: Stand/Walk up to 4hrs a day
Use of hands/feet: Precise Motion Function (or fine manipulation)
WORK ENVIRONMENT
Equipment: telephone, computers, fax machines, copiers, reading reports/graphs
Exposure: Exposure to blood/body fluid: Occasional
Exposure: Exposure to cold/heat: Occasional
Exposure: Exposure to infectious disease: Occasional
Mental and Emotional Requirements: Manages stress appropriately
Mental and Emotional Requirements: Works with others effectively
Equal Employment Opportunity
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.
Salary Information
Annual Salary Range (Based on 40 hours worked per week): $48,695.94 to $73,043.90
Hourly Salary Range: $23.41 to $35.12
Benefits Information
As a Children’s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, 403b employer match (retirement savings), and a robust wellness program.
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