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Company Name : Path-Tec
Location : Midland, GA 31820
Position : Order Processor I (12p-9p)
Job Description : JOB RESPONSIBILITIES: Assists other Customer Service Representatives with processing orders, progressing towards working independentlyHas basic knowledge of commonly used concepts, practices, and proceduresEffectively communicate with customer on multiple levelsProvide service levels that meet customer and operational needs while achieving department goals and objectivesOther duties as assignedMINIMUM REQUIREMENTS:Strong knowledge of Microsoft Windows & OfficeAbility to develop a strong understanding of our products and services to effectively handle inbound and outbound callsAbility to prioritize and shift priorities quickly as need dictatesProficient verbal and written communication skillsTeam-oriented with commitment to the success of the team and organizational goalsAbility to meet tight deadlinesAbility to multi-taskHigh school diploma or equivalentAt least six (6) months experience in a call center or related areaENVIRONMENTAL JOB REQUIREMENTS AND WORKING CONDITIONS: Department hours are 8:00 am – 7:00 pm Monday thru Friday, shifts vary within these operational hours- hours could change due to business necessityAbility to sit and/or stand for long periods of time.Ability to perform repetitive motion.Willingness to work overtime as required.Must be able to bend, stoop, squat, kneel, lift up to 30 lbs, and climb ladders.DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.Job Type: Full-timeSchedule:8 hour shiftMonday to FridaySupplemental Pay:Bonus payAbility to commute/relocate:Midland, GA 31820: Reliably commute or planning to relocate before starting work (Required)Education:High school or equivalent (Preferred)Work Location: One location
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