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Company Name : OrthoVirginia
Location : Virginia
Position : Ancillary Scheduler – Remote-Virginia
Job Description : OrthoVirginia, Virginia’s largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experienced Ancillary Scheduler to join our team! This is a remote position, but the candidate must live in the Richmond Virginia area. Along with a collaborative, team-oriented work environment, our outstanding employment package includes: competitive salaries, excellent medical, dental, and vision benefits, paid time off (PTO), a generous 401k incentive plan, short-term and long-term disability insurance, life insurance, and a company-wide wellness program.
Position Summary
As a part of the orthopedic team, the Ancillary Scheduler will schedule patients for internal and external advanced imaging procedures, prescreen patients for their tests, and other administrative assignments.
Primary Functions & Accountabilities
Work with internal and external facilities to obtain appointments for our doctor’s orders.
Knowledge of MRI and CT studies
Interview patients to obtain medical information.
Record patient’s medical history.
Patient education to include advanced imaging procedures and contraindications.
Schedule appointments necessary for patient care (return appointments, study follow-up, etc.).
Respond to phone calls appropriately and resolve issues accordingly the same day.
Communicate internally to ensure the authorization department has key info.
Knowledge, Skills & Abilities
Excellent customer service skills and patient focus
Excellent telephone skills
Strong organizational and customer service skills
Ability to thrive in a fast-paced environment
Position Requirements
High school diploma or equivalent
Experience in a medical scheduling or heavy administration role Preferred
Physical health sufficient to meet the ergonomic standards and demands of the position.
This post is listed Under Virginia jobs
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