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Company Name : JPMorgan Chase Bank, N.A.
Location : Hyderabad, Telangana
Position : Collections and Recovery Product Delivery-602
Job Description : We are seeking a highly motivated product analyst to play an active role in defining and executing our product roadmap. This role works across the products, lines of business and functions to create transformational strategies aligning with innovative capabilities and data analytics to design the target state. With dedicated leadership aligned to each function within the team, the group as a whole works collaboratively to seek breakthrough, innovative solutions through analysis, strategic thinking, and agile discovery, development and deployment.
A successful candidate will be passionate about delivering impactful user experiences to our customers.
This position will provide a unique opportunity to operate in a start-up-like environment within the bank. We operate in a hyper-collaborative way in which we value and expect the following behaviors:
Put customers first
Value common sense and simplicity over complexity
Make decisions quickly and move nimbly
Celebrate diverse ideas
Succeed and fail together as a team
Primary responsibilities:
Contribute to the strategic development, ongoing refinement & execution of the Collections roadmap
Manage existing features and actively lead the research definition and development of new features to advance the product roadmap
Continually drive Collections and Recovery products towards a meaningful balance between user needs, business objectives and technical feasibility
Facilitate and drive solutions across the organization; working with legal, risk, operations, design and technology teams to prioritize, deliver and align with senior management
Build relationships with multiple diverse stakeholders across JPMorgan Chase
Partner with senior product owners to progress the Collections product roadmap; act as voice of the customer and drive product vision in forums where senior product owners are not present
Qualifications
4-6 years product management experience, or equivalent – including defining user experience needs, writing user stories, creating product value propositions, developing features and benefits and developing roadmaps
Experience & comfort working within non-linear design & development processes
Experience in the design & development of service offerings that span multiple channels and form factors
Strong knowledge of Collections and Recovery applications and products across CCB
Ability to synthesize large amounts of information to inform decisions and drive work forward
Ability to thrive in a fast-paced, collaborative and cross-functional environment
Excellent written and verbal communication skills: able to present facts, thoughts and ideas in a clear, concise and convincing manner to senior stakeholders
Experience working in agile/scrum teams preferred
Minimum BA/BS or equivalent level of education/experience required
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm’s vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.
Equal Opportunity Employer/Disability/Veterans
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