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Company Name : Veroot
Location : Middleburg Heights, OH 44130
Position : Customer Service Consultant Rep
Job Description : Do you know how to use Word, Excel and Adobe programs? Looking for a great work life balance? We are providing a unique opportunity to join our team that helps companies (who will love you by the way) comply with governmental laws (TSA, CTPAT, etc.). You don’t need to know the laws, we teach them to you, for free! You don’t need a fancy legal degree either. If you are smart, hard working and fun-loving send us your resume.A bonus if you are in the logistics space and looking to pivot away from an operational focus and looking to move into a more consultative role.More specifically this role will be to help the Veroot customer create and set internal policy in order to successfully implement internal and governmental supply chain security programs inside their organization. Help make global supply chain of the worlds biggest brands more secure. And enjoy going to work everyday.Our company:We create and build things that seem impossible until they are not. We want our team members to feel like family and we always go the extra mile for our customers. It why we are a 7x awarding winning software company.Veroot is the world’s largest supply chain security SaaS company. Over 7000 companies utilize Veroot’s services daily and trust Veroot with their compliance needs to keep their business operating. Veroot software system makes it easier for companies large and small effectively manage their unique programs, vendor interaction and document life cycle. Veroot has been at the forefront of providing secure trade and air travel through proprietary data sources.A bit about us:Veroot is headquartered in Cleveland, OH, and consists of a cross disciplined staff who understand business, software development, and customer service. Veroot was founded in 2010, was publicly launched in early 2011, and has expanded to Toronto, ON (CA) and Phoenix, AZ.Responsibilities:Work with customer to develop scope for governmental CTPAT regulations.Monitor applicable content, moderate, create actionable guidance and document for policy engagement through our templated engagement system.Work with customers to detail and upload necessary documentation for policy creation.Maintain and drive improvements to transparency reportingContribute to/help maintain policy-relevant internal and public sourcesDrive coordination with other teams whose work relates to platform policyJob Type: Full-timePay: $20.00 – $25.00 per hourBenefits:Dental insuranceFlexible scheduleHealth insurancePaid time offSchedule:8 hour shiftMonday to FridayEducation:High school or equivalent (Preferred)Experience:Research Experience: 1 year (Preferred)Work Location:One locationWork Remotely:NoWork Location: One location
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