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Company Name : Stephanie Schaffroth Farmers Insurance Agency
Location : Phoenix, AZ 85085
Position : Customer Service Representative
Job Description : Job descriptionAbout us: You will be working with identical twin Agency Owners. We are well established highly successful multi-line insurance and financial services Agency located in North Phoenix. We have a great team that is customer focused while creating a fun a fast-paced work environment.About the position: Your main mission will be to work the front lines of customer service to generate the very first positive impression clients get about our Agency. Your first challenge in this role will be learning our products, services and internal systems. Working in a fast-paced customer focused office, you’ll use your computer savvy to communicate with customers and navigate their insurance information. Besides excellent written and verbal skills, your ability to actively listen, be organized, and provide timely follow up will get you to the root of a customer’s issue and solve it quickly.We are looking for a full-time position: 9:30am-5:30pm; base compensation with bonus opportunities.Requirements:Able to resolve client issues in a professional, respectful, and friendly manner at all times.Able to multi-task in a fast-paced environmentPossess strong organizational skills including attention to detail and follow-up capabilities.Proficient in operating personal computers and performing routine calculations.Proficient in Microsoft Windows applications; Word, Excel and Outlook.Have or become Property & Casualty Licensed within first 90 days of employment.Take a look at our website: www.bestazinsurance.comAdditional Compensation:BonusesCommunication method(s) used:EmailPhoneChatIn personWork environment:OfficeSchedule:Monday to FridayNo weekends8 hour shiftThis Job Is:A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or moreOpen to applicants who do not have a college diplomaThis Job Is Ideal for Someone Who Is:Dependable — more reliable than spontaneousPeople-oriented — enjoys interacting with peopleAdaptable/flexible — enjoys doing work that requires frequent shifts in directionHideJob Type: Full-timePay: $17.00 – $19.00 per hourBenefits:Paid trainingSchedule:8 hour shiftMonday to FridayExperience:customer service: 1 year (Preferred)Education:High school or equivalent (Preferred)Location:Phoenix, AZ 85085 (Preferred)Work Location: One location
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