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Company Name : Staxmatic
Location : Addison, TX 75001
Position : Dispatcher
Job Description : At Staxmatic, we believe that excellence is no accident! Our employees deliver superior service with an unmatched client experience. As a Staxmatic Dispatcher, you will be the most important component of this business. You will be the voice of Staxmatic as you serve our customers.Job Duties: · Daily contact via phone with management, technicians, and customers· Handle any requests, orders, and customer concerns· Dispatch technicians on service calls and monitor progress· Data entry of service performance and information and updates to the customer· Ensure technicians have proper parts to perform service· Approve timesheets and ensure accuracy· Finalize and send customer invoices· Utilize company computer systems to organize all service calls and customer information· Other administrative projects and duties as assignedQualifications: · College degree (preferred)· Industry knowledge (preferred)· Background in operations and/or logistics· Advanced computer skills: report running, typing, scanning, etc.· Able to multitask in a fast-paced environment· Above average written and oral communication skillsBenefits and Perks· Pay starting at $25/hour (Overtime pay after 40 hours worked)· Set schedule: 0600-1800 M-F with an on-call rotation for after-hours calls· Medical, Dental, and Vision health insurance elections· Voluntary STD, Life, Accident Coverage, Hospital Indemnity, and Identity Theft· 401K with a 4% company match· Basic Life Insurance, Long Term Disability Insurance, and AD&D Insurance offered at no cost· PTO· Direct Deposit and Pay Card options· Online pay stub access· 24-7 office supportJob Type: Full-timePay: $25.00 per hourBenefits:401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offVision insuranceSchedule:12 hour shiftAbility to commute/relocate:Addison, TX 75001: Reliably commute or planning to relocate before starting work (Preferred)Application Question(s):If selected for this position, what date can you start?Education:High school or equivalent (Preferred)Experience:Customer service: 2 years (Preferred)Dispatching: 2 years (Preferred)Work Location: One location
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