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Company Name : Murphy Dental
Location : Fort Collins, CO 80525
Position : Front Desk Receptionist
Job Description : Front Desk Receptionist/Office Assistant We are looking for a full-time front desk employee to replace our Front Desk Officer.The responsibilities for this position include:Confirming appointments; checking in/out patients; collecting patient co-pays in accordance with our policy (i.e., the date a service is rendered); gathering new patient paperwork, consents, and updates; scheduling treatment; providing accurate treatment plan estimations, and filling the schedule to meet our required production/collection goals.The front desk position exhibits an efficient, knowledgeable, and positive countenance for every patient experience.Dr. Murphy insists on a team-driven dental practice that provides the highest quality dental care in every facet of our practice!Full-Time – $16.00-$20.00 with the opportunity after 90 days for a pay increase, and room for rapid career growth and continuing education.Hours – Monday 9-6, Tuesday and Wednesday 8-5, Thursday 7-4. Occasional Friday’s 7-1.(We work 17 days a month and the schedule is pre-setup 6 months to a year)Employee Benefits after a year include: 401k, retirement, dental, PTO, sick/personal days, and paid Holidays.BONUSESResponsibilities: Answer incoming calls to include, new patient calls, emails, texts, emergencies, scheduling patient appointments, requesting records, and follow-up.Build trust and understand patient objectivesConfirm and communicate with schedule and patients 48 hours ahead of time.Greet and check-in/check-out patients in accordance with our COVID-19 policies and procedures.Introduce new patients to the practice by reviewing health history, explaining treatment diagnoses, and ability to explain any key attributes regarding our practice.Ability to comprehend and interpret our office policies regarding insurance to all patientsProvide treatment estimations with as much accuracy as possible, based on individual insurance policies, including specific insurance frequencies and limitationsAssist patients in prioritizing treatment and establish a plan for scheduling and paymentManage and maintain payment options and policies for patients to uphold the practice’s financial integrity.Oversee dental benefits plan accounts receivable and consistently track claims to ensure timely filing/payment.Help monitor outstanding patient balances and assist with our collections protocol.Send claims, post payments, and input claim estimates, as required.Conduct treatment and financial consultations with all new patients and with existing patients when new treatment plans are presented.Explain treatment plans and address patient concerns/questionsCommunicate with all outside and third-party financing companies offered to patients and educate patients on the available outside financing options.Perform general office duties and other duties as required etc.Minimum QualificationsPrevious FrontExperience scheduling dental appointments and procedure knowledge a plusOffice Dental experience required/preferred (possibility to train right the person)Knowledge and experience with dental treatment plans and insurance requirements preferredExperience with Denrtix a plusPLEASE SEND A COVER LETTER IN ADDITION TO YOUR RESUME (REQUIRED)Work RemotelyNoJob Type: Full-timePay: $16.00 – $20.00 per hourBenefits:401(k)401(k) matchingDental insuranceFlexible scheduleHealth insuranceLife insurancePaid time offProfessional development assistanceVision insuranceSchedule:8 hour shiftEducation:High school or equivalent (Preferred)Experience:dental: 1 year (Required)Work Location: One location
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