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Company Name : Revcare, Inc.
Location : Akron, OH 44333
Position : Healthcare Collections
Job Description : Healthcare Collections: Job descriptionLooking for an exciting opportunity? Join our TEAM!Our associates enjoy a lucrative compensation plan that includes a guaranteed pay rate, monthly commission incentives, extensive benefit options and retirement plan.Remote (Work From Home) if performance criteria is met.Associates will have the opportunity to work 100% remote after a 3-6 month probationary period working in the office as long as work standards are being met.Healthcare Collections: ESSENTIAL DUTIES· Patient contact through automated dialer system· Working specified number of accounts each day through phone calls to patients· Maintain appropriate daily call volumes and meeting collection goals on a monthly basis while properly documenting account activity· Requires the ability to negotiate account resolution through firm but professional talk-offs with patients in accordance with State and Federal regulatory guidelines and company requirementsHealthcare Collections: PREFERRED QUALIFICATIONS· Strong data entry skills and experience working within Windows and web-based applications· Communication, organizational and prioritization skills· Effectively interact with peers and other department personnel to make a positive impact· Utilization of active listening skills and develop a rapport with customers· Ability to work independently· Strict adherence to company’s Business Conduct Statement and Code of Ethics maintaining the highest level of workplace behavior· Computer literate – Microsoft Office software a plus.· Candidates must pass a pre-employment criminal background search· Excellent oral and written communication skills· Knowledge of Predictive Dialer operations helpful· Ability to handle multiple tasks and fast paced environment· Excellent people skills with strong leadership skills· Familiarity with FDCPA regulations and enforcing compliance helpful· Organized and detail orientedJob Type: Full-timePay: $2,099.26 – $3,300.00 per monthBenefits:401(k)401(k) matchingDental insuranceHealth insuranceLife insurancePaid sick timePaid time offPaid trainingReferral programVision insuranceWork from homePhysical Setting:Call centerOfficeSchedule:8 hour shiftMonday to FridayWeekend availabilitySupplemental Pay:Bonus payCOVID-19 considerations:Non vaccinated workers are asked to wear a mask when moving about the office. We do have a sanitization station and promote safety guidelines.Education:High school or equivalent (Preferred)Experience:Customer Service: 1 year (Preferred)Work Location: One location
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