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Company Name : Hotel La Croix
Location : Honolulu, HI 96815
Position : Housekeeping Manager
Job Description : Company OverviewThe Property is one of 17 hotels located on the famous Kalakaua Avenue. Adjacent to King Kalakaua Park, surrounded by Fort DeRussy, Luxury Row, Trump International Hotel and the Ritz Carlton. The Hotel is comprised of 192 rooms and enjoys beautiful, unobstructed panoramic views; being next to two parks, many of our rooms have unobstructed ocean, city, and mountain views.The Hotel was built in 1972 as the first Hyatt in Hawaii. We have completed Phase I of our renovation and are working on Phase 2 now.Our goals are less inward focused (not pretentious) and more outwardly focused on our guest experience. Our hotels will be known for its design tied to the elements of our nature – wood, water, plants and flowers; and the spirit of love and aloha, and through accentuating the local culture. We strive to be an advocate of our guests’ busy lifestyle by offering comfortable accommodations with the finest in dining, entertainment and service to the in-the-know travelers.The ownership’s goals are to use this Hotel as the foundation for expansion into additional properties. We are seeking someone with boutique hotel experience; who is intrinsically service and operations minded with the desire to excel.Looking for: Housekeeping Manager as this position reports to the Director of Facilities. The Housekeeping Manager is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Housekeeping Manager will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members. Motivated, honest, hardworking, team oriented, reliable person.Job Description Responsible for short and long term planning and the management of the hotel’s Housekeeping operationsDevelop and recommend the budget, labor cost plans and objectives and manages within those approved plansSolid understanding of housekeeping and laundry supplies and parsTeach employees importance of, and how to greet guests and courteously solve guest requestsSee that inspection program is consistently maintainedAssure all safety and security policies and procedures are followedWork closely with all other DepartmentsInspect some rooms dailyExperience purchasing linens and housekeeping suppliesCurrent on latest housekeeping and laundry technologyWork closely with vendors to assure proper pricing, delivery, and maintenanceExperience teaching, supervising, and mentoring multilingual and multicultural staffEnsure OSHA and ADA policies are adhered toExperience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpfulInsures proper staffing levels for customer service goalsCoach and counsel employees to reflect service standards and proceduresDemonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.Prerequisites4 years or more of progressive hotel Management experienceWith opening hotels, previous hotel pre-opening experience preferredService oriented style with professional presentations skillsHotel/Hospitality degree an assetMust possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom lineClear concise written and verbal communication skills in EnglishMust be proficient in Microsoft Word and ExcelMust have excellent organizational, interpersonal and administrative skillsJob Type: Full-timePay: $20.00 – $30.00 per hourBenefits:401(k) matchingDental insuranceEmployee discountHealth insurancePaid time offReferral programSchedule:Day shiftMonday to FridaySupplemental Pay:Bonus payExperience:Cleaning: 4 years (Preferred)Work Location: One location
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