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Company Name : Deseret First Credit Union
Location : Spanish Fork, UT 84660
Position : Member Service Agent
Job Description : There’s a reason we’ve won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here’s what’s in it for you:
12 paid holidays
A positive atmosphere and co-workers that truly care
Benefits, perks, and discounts worth a double-take
Competitive compensation
Enjoyable activities and wellness initiatives
The schedule is Monday-Friday from 8:30-5:30 as well as rotating Saturdays from 8:45-2:00.
Summary: The Member Service Agent provides service to members of the credit union by processing their financial transactions and educating them on credit union products and services over the phone and via email and other electronic messages.
We pride ourselves in taking excellent care of our credit union’s members. Here is how you can help us accomplish that:
Takes incoming calls from members to assist them with account needs and transactions
Opens new accounts
Processes checks
Responds to members’ e-mail inquiries
Provides credit union products and services to existing members
This job description is not an exhaustive list of all job duties; other duties may be assigned at any time
Qualifications:
High school diploma or GED and six months of experience working with the general public required
Previous phone experience is preferred
Competencies:
Must be friendly, personable, professional, and service-oriented
Ability to initiate conversations and build relationships
Ability to work well in a team environment
Ability to recommend products and services that will be useful to our members
Good oral and written communication skills
Ability to think outside the box and solve problems
Ability to adapt to change
Ability to multi-task
Spanish speaking is a plus
Computer/Software Skills:
Microsoft Office Suite; strong ability to learn new software programs
This post is listed Under Utah jobs
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