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Company Name : Primus International – Auburn
Location : Algona, WA 98001
Position : Program Manager Level 1 or 2
Job Description : Located in Auburn Washington, Primus International – Auburn is a leading Tier II Supplier of highly engineered metallic and composite parts, kits, and assemblies to the global aerospace industry.Position Summary: The Program Manager serves as the primary lead for customer interface with emphasis on a superior customer experience. The Program Manager will ensure strong customer relationships through life cycle of programs and is responsible for full contractual adherence including but not limited to on time delivery, program cost mangement, operational projects in conjunction with customers, and contract management.Primary Duties & Responsibilities: L1Act as a liaison between the customer and planning, project team, and line management to ensure positive and proactive communicationsResponsible for managing progress, identifying and troubleshooting bottlenecks, collecting status, communicating changes and urgent needs, and facilitating cross-functional cooperation to meet quality and on time delivery requirementsManage customer interface, host visits, and travel occasionallyConduct “lessons learned” activities and provide process improvement feedback internally and to customerMay occasionally perform special projects; Perform other duties as assigned· Coordinate with supervision, and production area personnel as directed, as required to prepare, deliver, and distribute parts within the facility or other Primus facilities as well as to or from customers and/or suppliers· Work with team members to identify and prioritize expedited requests and ensure coordination of materials and bin stock for delivery to users as requiredL2Responsible for contract review and management, and providing guidance and feedback across leadership and departments in regards contract changes. Proactively manage contractual expirations, continuations, etc. Identify and manage cost issues to meet expected program margins, and strategically manage recovery plans as needed.Synthesize business information and data, and formulate into cohesive communicative deliverables to the customer. Plan and organize customer meetings and lead presentations.Support customer with risk assessment and mitigation plans; Coordinate work-around and expediting plans internally and communicate progress with team members, customer, and managementRequired Skills: L1Growing knowledge of Tier II manufacturing and assembly processes, products, customers, and supplier interfacing principleStrong verbal and written communication skills and the ability to work cooperatively with others.Strong computer skills (Microsoft Office and applicable MRP modules)Strong customer focusProven ability to manage multiple projects with competing deadlinesProactive communicator who can clearly articulate results and needs across all levelsAttention to detail*L2Ability to synthesize and present business informationStrong business and financial acumenStrong analytical and problem-solving skills and the ability to communicate proactive solutions across functional areas and various levels of managementExperience & Education · BA in Business or related college degree· 4-6 years of experience in program or product management· 2-3 years experience in aerospace industry preferredJob Type: Full-timePay: $60,000.00 – $95,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible scheduleFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offReferral programRetirement planTuition reimbursementVision insuranceSchedule:8 hour shiftMonday to FridaySupplemental Pay:Bonus payExperience:aerospace industry: 2 years (Preferred)Customer interface: 2 years (Preferred)Work Location: One location
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