Remote Work from Home Customer Service Representative Job Vacancy in Global Response LLC Margate, FL 33068 – Latest Jobs in Margate, FL 33068
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Company Name : Global Response LLC
Location : Margate, FL 33068
Position : Remote Work from Home Customer Service Representative
Job Description : Overview:
Global Response is the trusted advisor to customer-obsessed, growth-oriented, specialty brands. We nurture meaningful connections between brands and their customers, unlocking the passion and potential of our people to deliver exceptional results. We are a customer-first, relationship-focused, data-driven business. The foundation of our business is built on relationships. Each one of us has a role to play. When we are passionate about every engagement, we create a company with unlimited potential. We’re looking for Customer Service Representatives that have a passion for service to support the world’s premier brands.
You will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence. In this role, you’ll respond to inbound customer requests through various channels and utilize your people skills to create great experiences. You’ll be a problem solver, salesperson, troubleshooter, and more – all from the convenience of your home. Our CSRs are empowered by leadership, enabled by technology, and encouraged to be curious, passionate, and dedicated to the pursuit of excellence.
We are offering:
Remote Work from Home Environment (May require onsite training at 767 South State Road 7 Margate, Fl 33068)
Monday – Sunday Hours of Operation 9am-9pm (day-time schedules available, Full-time hours)
Pay starting at $12.00 per hour
Paid training
Referral Bonuses
Daily Pay Available
Responsibilities:
Manage high volume of customer interaction through various channels
Communicate directly with customers on products and services offered by our clients
Process service orders/exchanges and rescheduling deliveries
Keep records of customer interactions, transactions, comments, and complaints
Provide feedback and suggestions on the efficiency of the customer service process
Achieve team targets and call handling quotas
Qualifications:
Must be local to south Florda for equipment pickup & possible onsite training at Margate office
Noise Cancelling Headset with Microphone (USB wired) Not provided
High-speed internet minimum requirements 50Mbps or higher (Ethernet connection required, no Wifi)
Customer Service experience
Interpersonal and Communication skills- Clear speech, great listener, attention to detail
Analytical and problem-solving skills
Ability to multi-task, prioritize, and control time effectively
Ability to adapt/respond to different types of characters/ situations
High school diploma/GED
Ability to pass a pre-employment skills assessment
Ability to pass a pre-employment background screen
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