Technical Sales/Customer Service Agent Job Vacancy in A.J. Bednar Enterprises, Inc. Kingston, PA 18704 – Latest Jobs in Kingston, PA 18704
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Company Name : A.J. Bednar Enterprises, Inc.
Location : Kingston, PA 18704
Position : Technical Sales/Customer Service Agent
Job Description : A.J. Bednar Enterprises, Inc, one of the largest eCommerce companies in the Whirlpool Bath and JACUZZI parts industry, is in need of a Technical Sales/Customer Service Agent with at least 3 years industry experience. The right candidate will be required to answer customers questions on troubleshooting their JACUZZI tub or HOT TUB; help them find the right parts to order; and assist throughout and after the order process. The communication with the customer will be through phone, email, and/or chat.The applicant must have the following:Great communication skillsTechnical knowledge in either the JACUZZI BATH TUBS or HOT TUBS.Fluent typing and computer skillsBenefit Conditions:Waiting period may applyThis Company Describes Its Culture as:Detail-oriented — quality and precision-focusedOutcome-oriented — results-focused with strong performance cultureCOVID-19 Precaution(s):Personal protective equipment provided or requiredSocial distancing guidelines in placeJob Duties:Answer incoming customer inquiriesCollaborate with management teams to stay updated on new products, services, and policiesEngage with clients in a friendly and professional manner while actively listening to their concernsOffer support and solutions to customers in accordance with the company’s customer service policiesCommunication method(s) used:EmailPhoneChatThis Job Is:Open to applicants under 18 years old, provided it is legally allowed for the job and locationWork RemotelyNoThis Job Is Ideal for Someone Who Is:Dependable — more reliable than spontaneousAdaptable/flexible — enjoys doing work that requires frequent shifts in directionDetail-oriented — would rather focus on the details of work than the bigger pictureAchievement-oriented — enjoys taking on challenges, even if they might failJob Type: Full-timePay: $25.00 – $35.00 per hourBenefits:401(k)401(k) matchingHealth insurancePaid time offSchedule:Monday to FridaySupplemental Pay:Bonus payAbility to commute/relocate:Kingston, PA 18704: Reliably commute or planning to relocate before starting work (Preferred)Education:High school or equivalent (Preferred)Experience:Plumbing: 3 years (Required)Work Location: One location
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