TikTok Creator Marketplace – Client Success Job Vacancy in TikTok New York, NY 10017 – Latest Jobs in New York, NY 10017

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Full Details :
Company Name :
TikTok
Location : New York, NY 10017
Position : TikTok Creator Marketplace – Client Success

Job Description : TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.

The TikTok Creator Marketplace is the official platform for brand and creator collaborations on TikTok. The Client Success team is essential in enabling key brands and agencies in leveraging the marketplace effectively in a self-serve capacity across all their creator activations. This role is critical to the overall success of the platform in terms of product adoption.

Responsibilities:

Be an expert on the functionality and value proposition of the TikTok Creator Marketplace and act as a trusted advisor to clients and agencies across a variety of verticals and segments.
Partner and support the sales team with research and pitching. Advise clients on creator marketing campaign workflows, educate clients on the benefits of the TikTok Creator Marketplace platform, develop training programs, and lead product demos for prospective clients and agencies in presale.
Responsible for key account expansion by onboarding clients onto the platform, ensuring they are fully enabled to activate creator marketing campaigns in a self-serve fashion.
Conduct internal and client-facing workshops, advise on best practices, and drive the adoption of new products and features.
Analyze product adoption data and provide qualitative and quantitative feedback to the product team to inform product roadmap.

Qualifications:

5+ years of client facing experience in a SaaS, social media, or start-up environment.
Expert in influencer marketing with deep knowledge and first-hand experience leveraging industry-leading tools that help identify and activate creators for social marketing campaigns.
Self-starter who thrives in a fast paced environment, comfortable with ambiguity.
Excellent communication and presentation skills, high EQ and empathy for clients who may be new to the dicipline of creator marketing.
Passion for the creator economy.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn’t be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at USRC@tiktok.com

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