Customer Care Associate Job Vacancy in NTT DATA Chennai, Tamil Nadu – Latest Jobs in Chennai, Tamil Nadu

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Full Details :
Company Name :
NTT DATA
Location : Chennai, Tamil Nadu
Position : Customer Care Associate

Job Description : Ensuring accurate and timely completion of transactions to meet or exceed client SLAs.
Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Review remittance and action the claim for solution towards payment.
Responding to customer requests by phone and/or in writing to ensure timely resolution of unpaid and denied medical insurance claims
Adhere to SOP guidelines within established productivity standards.
Attending meetings and in-service training to enhance Accounts Receivable knowledge, compliance skills, and maintenance of credentials.
Maintaining patient confidentiality.

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