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Full Details :
Company Name : RC Willey
Location : Roseville, CA 95678
Position : Customer Service – Phone Representative
Job Description : Starting Pay: $18 Per Hour
RC Willey Home Furnishings has been serving our community for 90 years. With a foundation built on trust, our employees get more than just a paycheck. We are committed to helping each other succeed and balance work with life responsibilities and opportunities. With benefits such as paid time off, flexible schedules, tuition reimbursement and a comprehensive health care plan, we only want the best for our team.
WHAT YOU WILL GET:
Flexible, friendly work environment
Paid Time Off Starting your first day
Paid Holidays
Excellent Employee Purchase Discounts
A Tuition Reimbursement program
Medical, Dental, Vision insurance including HSA, Life and Disability coverage and more
Paid Parental Leave
Annual Company Profit Sharing
401(k) with company match and more!
WHAT YOU WILL BE DOING:
Receive and respond to customer calls regarding questions, concerns, delivery, sales and service issues
Provide phone assistance to delivery, customer service and store departments
Follow-up with customer issues and service requests in a timely and professional manner
All other duties as assigned
WHAT YOU WILL BRING ALONG:
Excellent communication, customer service, and problem-solving skills
Must have the ability to handle difficult situations with customers
Basic computer and typing skills needed
Must be able to multi-task, pay attention to details and follow through with assigned tasks
Must be dependable and self-motivated, and able to work with minimal supervision
WE WILL HELP YOU SUCCEED
We provide onsite training and one on one coaching from our support staff. Overtime may be required depending on workload. To help keep our employees and customers safe, we perform a criminal background check and drug screen.
Join Our Team! Click on the link below to complete an application.
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