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Company Name : County of Delaware
Location : Media, PA 19063
Position : Director, Information Technology Infrastructure
Job Description : Weekly Hours: 40.0Shift: 8:30 am to 5:00pm, extended hours as neededSummary: Reporting to the Chief Information officer, the Director of Infrastructure is responsible for managing the information technology infrastructure. He/She provides expert guidance and counsel on all matters concerning technology and implementation. He/she develops the infrastructure strategy and roadmap for technology ensuring effective services for county and court employees.Essential Duties: Under the general direction of the Executive Director and County Council, the CTO will:· Represent the department in meetings with vendors, elected/appointed officials, County department leaders and other customers to plan and develop technology solutions and to resolve escalated issues· Define and establish key metrics, performance indicators and service level objectives, create standards and drive improvements in technology through standardization.· Develop and implement operating policies and procedures as well as short- and long-range plans for the technology infrastructure· Act as the representative for the CIO during absence.· Evaluate and measure results of IT processes and tools to enhance employee output and improve services· Replace aged infrastructure to ensure continued operations.· Create and test disaster recovery plans.· Drive all available infrastructure to the cloud environment.· Work directly with IT Security to implement best of breed solutions to secure the County IT environment.· Train and develop staff, ensuring no single points of failure in terms of personnel.· Provide 24×7 support to county and court staff.· Assist staff in the achievement of performance standards while identifying opportunities for continuous improvement· Implement root cause analysis to systematically reduce downtime.· Promote a culture of empowerment, accountability, and transparent communication within your team to secure buy-in. Lead the development and implementation of process and operational improvements· Oversee all physical and network security of the Information Technology infrastructure· Perform all other duties, tasks and special projects as assignedQualifications: · Minimum of 7 years of progressive management experience in a following technology field· Ability to interface effectively with all levels of County management· Demonstratable experience in leading teams to success· Experience managing large budgets· Proven skills in leading and management professional and technical staff within the context of management multiple projects with multiple deadlines· Ability to maintain confidentiality· Hands-on commitment to getting the job doneResidence Requirement: The County of Delaware has a residency requirement for employees. Anyone applying for this job must reside in Delaware County or be willing to move to the County within six months of starting employmentJob Type: Full-timePay: From $72.23 per hourBenefits:Dental insuranceHealth insuranceLife insurancePaid time offRetirement planTuition reimbursementVision insuranceSchedule:8 hour shiftMonday to FridayEducation:Master’s (Preferred)Experience:Management: 1 year (Preferred)Work Location: One location
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