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Company Name : BRAZILIAN COURT HOTEL
Location : Palm Beach, FL 33480
Position : Director of Housekeeping
Job Description : Responsibilities: Director of Housekeeping is to handle all aspects of the day to day activities of the Housekeeping Department. This includes staff performance and productivity, maintaining quality standards, product controls, expense controls and relationships with leased operations. The Housekeeping Department is responsible for the cleanliness of all public areas including pool, restaurant, guestrooms and meeting spaces.The best candidate for this position is highly motivated and determined to execute the following operations:Physical Requirements: Must be able to stand and walk for long periods of time.Job Functions: Provide courteous, personalized, attentive, sincere, consistent guest service by responding promptly and efficiently to guest and hotel demandsManage the day-to-day activities of the housekeeping department.Schedule employees to ensure proper coverage.Review and approve weekly payroll reports.Ensure all employees are properly trained and have the tools and equipment needed to effectively carry out their respective job duties.Evaluate, coach, counsel, and provide leadership support.Inspects storage rooms, closets for upkeep and supply controlEvaluate safe work practices in job performance reviewsTrain on hotel’s policies and procedures.Conduct pre-shift meetings and review all information pertinent to the day’s activities.Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Front Office, Maintenance, and Food and Beverage.Member of Leading Small Hotels of the World and Historic Hotels of America; ensure adherence to standards.Daily property inspections; 80 rooms plus public areasEnsure compliance with all safety and sanitation standardsOperate within expenses and minimize waste in all areas of housekeeping.Maintain par levels for supplies and equipment. Replenish shortages and other business supplies for daily business.Work hand in hand with Engineering on the Preventative Maintenance Program.Assist housekeeping staff during unanticipated busy periods.Other duties as assignedJob Requirements:Previous Housekeeping experience in a 4 or 5 diamond rated hotel or similar size and qualityAbility to deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflictsAbility to read, write and speak the English language is requiredAbility to communicate in Spanish is helpfulKnowledge of Microsoft OutlookKnowledge of safety and sanitation standardsExcellent organizational, interpersonal and administrative skillsAbility to handle multiple tasksAbility to motivate peopleAbility to submit proof of legal right to work in the US if hiredMust be able to work a flexible schedule, holidays and weekends includedPosition participates in MOD programJob Type: Full-timePay: $70,000.00 – $75,000.00 per yearBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceSchedule:8 hour shiftSupplemental Pay:Signing bonusAbility to commute/relocate:Palm Beach, FL 33480: Reliably commute or planning to relocate before starting work (Required)License/Certification:Driver’s License (Preferred)Work Location: One location
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