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Company Name : Virginia Dept of Motor Vehicles
Location : Lexington, VA
Position : DMV Customer Service Technician
Job Description : DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity and Teamwork (TRAIT). We don’t just talk about our core values, we live them!
If your values align with ours, we invite you to apply for the entry-level Customer Service Technician position located at the Lexington CSC in Lexington, VA. Applicants should be able to deliver excellent customer service solutions in a friendly and knowledgeable manner. Selected applicant will handle customer transactions using multiple PC modules, cash drawers, credit cards, titles, plates, tags, etc. Individual will be expected to follow established policies and procedures along with interpreting and administering state and federal regulations. Other duties include administering electronic/written driving tests and vision tests with customers; processing applications for driver, dealer, motor carrier, vehicle registration and titling, tax collection, IDs, and other DMV related services. Training will be provided to ensure your success during your DMV employment.
Minimum Qualifications
High School diploma or general education degree (GED).Customer service experience working in a fast paced environment.Keyboarding proficiency and use of automated systems.Excellent oral and written communication skills.Experience with standard business practices.Experience working in a Fiscal, Accounting or Cash Handling environment.Flexibility to work M-F and Saturday.Strong organizational, time management, problem solving and multitasking skills.Must have attention to detail, accuracy, and complete assignments on time.Must have a valid VA Driver’s License with a driving record that reflects a sense of responsibility for highway safety and concern for the law. Driving record should have a point balance of less than 6 demerit points and no major convictions.Experience working in a team or group environment.Experience interpreting and explaining policies/procedures or other complex information to customers.
–Ability to lift 10 – 25 pounds.
Preferred Qualifications
Special Requirements
This is an hourly/wage position limited to 29 hours per week. This position does not include retirement, benefits, or annual leave.
Selected candidate(s) will need to complete the I-9 Form. DMV participates in E-Verify.
An online application or resume is required. Paper and email applications will not be accepted.
All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).
Special Instructions to Applicants
Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated on the basis of information provided in the application materials. Missing information cannot be assumed.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact 804-367-9728 for assistance.
Minorities, individuals with disabilities, veterans, and individuals with National Service experience are encouraged to apply. EEO/AA/TT
This post is listed Under Virginia jobs
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