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Company Name : OTG Management
Location : Arlington, VA 22202
Position : Field Systems Technician
Job Description : YOUR NEXT OPPORTUNITY IS NOW BOARDING:
Join OTG as the Field Systems Technician now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry’s best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.
WHAT IS OTG?
OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 10 airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year.
WHY OTG?
By joining our team, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.
We transform airport experiences. You drive it.
ROLE AND RESPONSIBILITIES
Position Summary:
The role of the Field Systems Technician is to support, maintain, and program onsite systems used in the ongoing hospitality industry. This includes hardware/software support, maintenance, installation, and ensuring operational effectiveness. Additionally, assisting in the delivery and improvement of software/hardware systems within the organization.
Responsibilities :
Provide day to day support and troubleshooting of software/hardware
Implement systems to enhance field level operations
Design, develop, and implement training programs as they relate to systems
Actively stay current on emerging technologies and issues in support of business efforts
Stay abreast of significant technological developments that may impact the business
Ensure effective use and operational oversight of field level systems
QUALIFICATIONS AND REQUIREMENTS
Bachelor’s Degree -or- equivalent experience
At least 1+ year working in a similar role preferred
Knowledge of network infrastructures and core components
Working knowledge of MS Office Suite, O365, and Windows environments
Ability to troubleshoot level 1 hardware and software errors
Experience working both independently and, in a team-oriented, collaborative environment
Excellent communication and customer service skills
Excellent interpersonal and organizational skills
Ability to work independently and effectively communicate pertinent information to management peers
OTG Management LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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