Front Office Manager Job Vacancy in Crowne Plaza Dallas Downtown Dallas, TX 75202 – Latest Jobs in Dallas, TX 75202
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Company Name : Crowne Plaza Dallas Downtown
Location : Dallas, TX 75202
Position : Front Office Manager
Job Description : Hotel Front Office ManagerCrowne Plaza Dallas Downtown – Dallas-Fort Worth, TXJob SummaryHOTEL FRONT OFFICE MANAGERThe Crowne Plaza Dallas Downtown, a 300-room upscale hotel with 30,000 sq. ft. of meeting and banquet space, is seeking a service-oriented, proven leader to fill our Front Office Manager position. You’ll have experience in a limited service or a full-service hotel front office experience for 3 years. You must have a reputation for delivering truly exceptional service.We offer excellent pay $55,000 to $70,000 per year depending on ability!ESSENTIAL JOB FUNCTIONS: Experience in IHG Hotels and OPERA property management system is required.Hiring, training, development, and overall leadership of the front office associates.Work with General Manager to develop and implement short and long term department plans, ensuring overall hotel objectives are executed flawlessly. .Maintain and improve the quality of the guest experience.Assist guest services, housekeeping, and engineering team.Check guest in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.Answer the telephone in a professional manner and assist guests with any issues and questions.Must have excellent communication skills.Follow set procedures on adjusting and posting charges, and refunds.Requirements:HOTEL FRONT OFFICE MANAGER: $55,000 to $70,000 PER YEARMust be able to deal with frequent change.- Must have excellent written and verbal communication skills. Must perform front desk shifts, AM or PM, as needed to ensure efficient operations.-Must be able to multitask and prioritize departmental functions to meet deadlines.Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.Must be able to maintain confidentiality of information.Time management skills.- Available to work on weekends as required.- Ideal candidate must have the ability to work in a high-pressure, fast-paced environment, be a team player.** Relocation is not available for this position **Crowne Plaza is a drug free workplace.Job Type: Full-timeSalary: $55,000.00 to $70,000.00/year’Work Location:One locationJob Type: Full-timePay: $55,000.00 – $70,000.00 per yearBenefits:Health insurancePaid time offSchedule:8 hour shiftWork Location: One location
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