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Company Name : Dallas Museum of Art
Location : Dallas, TX 75201
Position : Gallery Attendant
Job Description : Description: Position: Gallery AttendantReports to: Gallery Attendant SupervisorClassification: Hourly Non-Exempt, Part-Time and Full-TimeCompensation: $13.00/hourSchedule: Flexible schedules including evening and early morning posts, weekends, special events, holidays, and regular museum and office hours.Mission: The Dallas Museum of Art is a space of wonder and discovery where art comes alive.The DMA will: Place art and our diverse communities at the center around which all activities radiate.Pursue excellence in collecting and programming, present works of art across cultures and time, and be a driving force in contemporary art.Strengthen our position as a prominent, innovative institution, expanding the meaning and possibilities of learning and creativity.Scope of the Position: The Gallery Attendant works under the daily direct supervision of the Gallery Attendant Supervisor to safeguard works of art by ensuring Museum policies are observed and that the artwork is not touched or damaged in any way. The position represents the Dallas Museum of Art by making a good first impression to visitors as their initial point of contact. The Gallery Attendant position serves visitors of the Museum by providing information about programs, guidance, safety, activities, and the Dallas Arts District community in general.Duties and Responsibilities: Proactively safeguard art against theft, vandalism, or damage by greeting and observing visitors in the galleriesGreet and assist visitors with a high level of customer service, providing a welcoming and friendly environmentReport all suspicious conditions or persons; provide descriptions of potential violators of Museum policies; report accidents, injuries, and hazardous conditions to the SupervisorInspect art and facility conditions, annotating concerns, and maintenance issues on the opening and closing checklistEnsure the safety and positive experience of our visitors by remaining alert and watchful; circulate frequently through assigned postsProvide information to visitors about programs, guidance, safety, activities, and the Dallas Arts District community in generalAdminister DMA guidelines and emergency procedures, effectively assisting with difficult situations and emergency response, including evacuations and shelter-in-place events. Requirements: Education, Experience, and Certification: Experience in a customer/visitor service environment, demonstrating exceptional service skillsPrior experience in a museum environment or security role is a plusKey Qualifications: Ability to learn museum policies and calmly respond to emergency proceduresAbility to collaborate with a diverse range of individualsAbility to proactively interact with visitors and provide guidance on DMA policies and guidelinesAbility to conduct detailed inspections in accordance with DMA proceduresAbility to fill out forms accurately and completelyStrong verbal communication skillsAbility to work within a patrol area or post and stand for long periods of timeAbility to work a flexible schedule, around event times that changeAbility to interact and communicate professionally, courteously and effectively with a wide range of DMA Members, visitors, volunteers, staff and contractorsOur Core ValuesAct with Integrity: Be open, honest, and ethical.Communicate Openly: Be constructive, transparent, and respectful.Build Inclusivity: Diverse backgrounds make us stronger.Join Forces: Support collaboration and unity.Work Passionately: Be fearless, creative, and solutions-driven.Embrace and Drive Change: Be nimble, there is always a way to yes.Invest in Each Other: Pursue learning.Equity, Diversity, and InclusionThe Dallas Museum of Art fosters equity, celebrates diversity, and supports inclusion. We acknowledge that diverse backgrounds and voices of visitors, volunteers, trustees, staff, and communities represented in the collection make us stronger and better equipped to make positive impacts locally, nationally, and internationally.EquitySociety’s historical legacies and systemic barriers have created disparities in the communities we serve. Knowing this, we strive to expand and enhance arts opportunities for all.DiversityMany factors—including but not limited to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, veteran status, disability, genetics, economic backgrounds, and experiences—make individuals and groups unique. Our goal is to ensure visitors, volunteers, trustees, staff, and collections reflect this diversity.InclusionWe commit to listening to and learning from diverse voices and perspectives. We create a vibrant and accessible social space that encourages dialogue and the exchange of ideas through arts and culture.EOEThe Dallas Museum of Art is committed to building a culturally diverse staff and is an Equal Opportunity Employer. The DMA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Vaccine verification will be required on your start date unless an exemption has been approved by the DMA via a bonafide medical, personal, or religious accommodation.Job Types: Full-time, Part-time
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