Project Manager Job Vacancy in Genesis Networks Enterprises Marietta, GA 30062 – Latest Jobs in Marietta, GA 30062
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Company Name : Genesis Networks Enterprises
Location : Marietta, GA 30062
Position : Project Manager
Job Description : Position Summary: Project Managers are responsible for on-boarding and maintaining the operations aspects of an assigned group of customer relationships. They are responsible for handling escalations to assure that the operations departments within Genesis are profitably executing dispatch orders in accordance with the expectations mutually agreed upon with the customer within a prescribed time frame.Essential Duties and Responsibilities: · Managing major customer roll-outs (installation & service projects) and customer-specific initiatives as requested by management.· Functioning as the management point-of-contact and a second-level of escalation for customers.· Making financially impacting decisions, managing customer relations, being responsible for SLA compliance on deliverables, and communicating with customers so that each project’s objectives are met.· Internal escalations, day-to-day monitoring of SLA compliance, quality assurance/ quality control compliance, post mortem documentation on non-compliance, and management-level reporting.· Working from the Genesis Technical Access Center & Operations Team in Marietta, GA with less than 5-10% travel (if any).· Independently navigate day to day operations and complex situations as they occur.· Prepares project reports for management, client, or others.· Other Duties as assigned.Qualifications:Analytical skills – Synthesizes complex or diverse information; collects and researches data; exercises discretion, independent judgement and experience to complement data; designs work flows and procedures.Problem solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.Project Management – Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.Business Acumen – Understands business implications of decisions; Displays orientation to profitability;Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.Educational Requirements (include years of experience, required certifications, etc.) :Four year college degree with a preferred major in Business Administration, Telecommunications, Engineering, Computer Science, MIS, or Mathematics; or equivalent experience resulting in broad knowledge of a field related to the job, plus 1 year of project/field service coordination experience. Or equivalent combination of education and experience.Job Type: Full-timePay: $60,000.00 – $80,000.00 per yearBenefits:401(k)Dental insuranceFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offVision insuranceSchedule:8 hour shiftMonday to FridayNight shiftAbility to commute/relocate:Marietta, GA 30062: Reliably commute or planning to relocate before starting work (Preferred)Application Question(s):Do you have experience leading IT transformations or large inside wiring installations?Shift availability:Night Shift (Required)Overnight Shift (Required)Work Location: One location
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