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Company Name : Point No Point Studio
Location : Snohomish, WA 98290
Position : Social Media & Customer Service, Fine Jewelry – Full Time (Snohomish)
Job Description : Social Media Marketing & Customer Service, Fine Jewelry – FULL TIME**This is an in person job and can’t be done remotely. **Point No Point Studio specializes in unique, alternative engagement and wedding jewelry, established in 2011. Our showroom and manufacturing space is located in Snohomish, WA (923 1st St), and are looking for an energetic addition to our growing team!An engagement ring or wedding band is an important milestone purchase, and we are looking for the ideal candidate who has a passion for jewelry and is engaging!This position is multi faceted. Currently our owner/designer handles all social channels, creates content and styles all photoshoots but would love to pass along all of the social media to this candidate. The ideal candidate will have extensive experience with Instagram, Tick Tock, FB, blog posts, etc.The ideal candidate will have extensive experience creating reels, IG live and other types of posting on IG. The ideal candidate will have previous experience using FB business manager / business suite to create and monitor ads, create dark ads, ads from reels and stories, etc. This person will also work with our media company to monitor ads account: number of ads, amount spent, responses to ads and track all metrics in google drive sheets.This role would start out by learning our process, types of jewelry we create and learning how to answer customers questions. At first the social media role would be as supporting role to the owner as they learn the products and how to best depict pieces in social media.Daily responsibilitiesAn interest for jewelry, diamonds and gemstones is a must to succeed in this role! We create unique one of a kind pieces with one of a kind stones, and you will need to become intimately familiar with our process, timelines, values, styles, trends, pricing, and available inventory.Manage social channels: IG, FB, TicktockMonitor social ad preformances by tracking metrics in google sheetsJewelry Consultant – Interact and engage with customers to understand what they are looking for, and maybe what they don’t know they are looking for! Answer questions about stones, advise on styles and pairings with an honest and kind eye, provide quotes for custom pieces.Email support -Respond to customers emails by putting together custom pricing quotes using a shared google sheet, suggest pieces from our website, advise wedding band pairings, suggest stones and styles within the customers price range.Respond to customers questions and comments in IG, FB, TTWriting up work orders for our production teamRole Requirements:Is extremely detail orientedExperience using google drive: sheets, docs, sharing filesExtensive experience with social media all the platforms and all types of postingBe able to multi-task and work on a few different things at onceEnjoy being independent, but also learning from and working with a tight knit small teamBe punctual, reliable, and dependableHave excellent email etiquette and communication skills**This is an in person job and can’t be done remotely. **check out our website pointnopointstudio.com and social media pointnopointstudio_We offer Health, Dental, and Vision InsuranceIRA MatchingPaid vacation and HolidaysFun Work EnvironmentCompany Discount*Please include resumeJob Type: Full-timePay: $20.00 – $40.00 per hourBenefits:401(k) matchingDental insuranceEmployee discountFlexible scheduleHealth insurancePaid time offVision insuranceSchedule:8 hour shiftDay shiftWeekend availabilityApplication Question(s):Do you have any interest in the jewelry industry? If not, please do not apply for this job.This position can’t be done remotely. If you are looking to work remotely please do not applyEducation:High school or equivalent (Required)Experience:Social media marketing: 2 years (Required)Work Location: One location
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