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Company Name : Sentara Healthcare
Location : Norfolk, VA
Position : Administrative Associate
Job Description : Sentara is hiring a flexi position up to 12 hours a week on a rotating schedule
As an Administrative Associate with Sentara, you will work in the Emergency Department or Patient Registration. This position’s primary duties include positively identifying the patient, collecting demographic and insurance information, and point of arrival reception. This role allows you to work with both clinical and non-clinical staff and requires excellent customer service skills. You will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.
Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks and more.
Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.
Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!
Responsible for scheduling, pre-registration/registration, insurance verification, point of arrival reception, chart preparation and revenue cycle processes for all patients. Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.
Education Level
High School Grad or Equivalent
Experience
Required: None, unless noted in the “Other” section below
Preferred: Medical Office – 1 year
License
None, unless noted in the “Other” section below
Skills
Required: Active Listening, Communication, Critical Thinking, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Time Management, Troubleshooting
Preferred: None, unless noted in the “Other” section below
Other
One of the following four skill levels required:One year experience in medical environment or; Completion of healthcare related certificate program or; Completion of higher level of education requirements or; Transferable skills, example: one year or more in a call center, customer service application program, etc.
This post is listed Under Virginia jobs
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