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Company Name : ADCI – Tamil Nadu
Location : Chennai, Tamil Nadu
Position : Associate – JP Retail Process, CMT
Job Description : Any UG Degree (JP Lang specialists will require at least basic level certifications i.e. N5 level and above)
Proficient in Internet navigation
Has problem solving skills and attention to detail.
Has good written and oral communication skills
Meets and/or exceeds productivity and accuracy targets for assigned audit/quality processes
Drive process/system improvements basis ongoing trends/gaps identified
Carries out tactical issue based communications with internal teams
Proficiency in computer applications and a flair for browsing the internet
Job summary
Are you passionate about improving the quality of customer experiences? Do you like to dive deep to understand problems? Do you strive to excel at goals aligned to you? if yes, then CMT is the right platform.
At Amazon, we are working to be the most customer-centric company on earth and to grow in a virtual global e-commerce environment with great selection at best prices.
CMT within Amazon, is designed to ensure Amazon remains competitive in the online space with the best price. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. CMT is seeking candidates who will be responsible for monitoring pricing parameters and involve audit operation where he/she would be desired to identify products through continuous audit. The successful candidate should have the ability to work at all levels with an eye for detail to achieve process goals, actively seek to understand Amazon’s core values and translate those into everyday practices. Ideal candidates will excel in a fast-paced, multi-tasked dynamic team environment.
Key responsibilities:
Meets and/or exceeds the set productivity and accuracy targets.
Participate in ad-hoc operational projects and audits
Understand operational goals, vision, charter and process steps
Execute on assigned project components of specific audit processes
24/7/365 availability, including willingness to work on weekends, and outside of the “standard” work day.
Follow SOPs as prescribed and provide inputs to improve the process.
Proficient in MS Excel and other MS Office tools.
Having statistical knowledge on averages, trend, outliers, charting, etc. would be an advantage.
Experience/ Knowledge of SQL and Macros, but not mandatory.
Working experience in online retail operations or similar fields is a plus.
This post is listed Under Chennai jobs
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