Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : TikTok
Location : Austin, TX 78745
Position : Client Services Coordinator (SMB), University Graduate – 2022 Start
Job Description : TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.
TikTok’s SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
We’re looking for a solution-focused, empathetic Client Services Coordinator to join our growing Client Services team in Austin. You will support existing and potential TikTok advertisers as they seek support while advertising on our platform. You will help support a wide range of queries ranging from questions about the TikTok platform, to more technical questions related to digital advertising tools. You will have a keen eye for detail and will help us build processes and tools that help TikTok and our clients succeed.
Responsibilities
Make your own discoveries – Grow a deep understanding of TikTok’s products, processes and tools. Become an expert in supporting complex digital marketing issues. Share candid and solution focused feedback and communication of our client’s needs to help inform change.
Assume ownership – Help provide the highest level of service to our clients. Understand their needs and determine the right course of action with a view on helping them grow their business.
Embrace change as an opportunity – You will work in a fast-paced environment and you will be ready to step outside your comfort zone to gain new experiences to help scale our support team.
Raise the bar – Be results focused and always look to improve your performance versus your goals. Be proud to deliver high quality service that makes TikTok stand out against the crowd.
Offer and ask for help – Seek to support new team members as they learn about our products and processes. Share your knowledge and empower your peers. Do not be afraid to ask for help. We will build this team together but we all need to demonstrate humility to help us learn and grow.
Currently pursuing your Bachelor’s degree or above degree and will graduate between December 2021 – November 2022 or recent graduate with less than 1 year of related work experience
Fluency in written and verbal English.
Good communication skills with strong customer focus.
Comfortable working in a changeable environment.
Familiarity with digital advertising, HTML or Javascript is a plus.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn’t be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at Accommodations-AMS@tiktok.com.
This post is listed Under Texas jobs
Disclaimer : Localpublic.in works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company