Collection Agent – Remote – Work From Home – Sandy Oaks, TX – $13.00/hr. an Job Vacancy in SWC Group Sandy, TX – Latest Jobs in Sandy, TX
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Company Name : SWC Group
Location : Sandy, TX
Position : Collection Agent – Remote – Work From Home – Sandy Oaks, TX – $13.00/hr. an
Job Description : Collection Agent – Remote – Work From Home – Sandy Oaks, TX – $13.00/hr. and UpThe Collections Agent – Remote – Work From Home will pursue past-due accounts according to the Company’s Standard Operating Procedures and governmental regulations in order to achieve delinquency objectives without sacrificing customer service standards. Other duties may be assigned.Essential Duties and Responsibilities: Persuades delinquent customers to establish repayment terms using computer system and various collection software while using professionalism, tact and adhering to all applicable collection laws.Achieves production goals and standards for servicing delinquent accounts without sacrificing quality of service.Follows Client Operating Standards, State and Federal Legal Requirements and Regulation in regard to Collections.Accurately and thoroughly notates each account with efforts performed and results attained.Handles PCI Data confidentially and securely.Collector Agent pay rate is $13.00 – $14.00 based on experienceSpanish Bilingual Collector Agent pay rate is $15.00 – $16.00 based on experience. (Spanish test is required)Remote WFH Collector Training Classes Starting in February 2022Required Skills*Minimum Qualifications: *2+ years’ experience in Debt CollectionsEffective communication, negotiation, and problem-solving skillsAbility to multi-task in a production driven environmentMust be comfortable navigating between multiple computer screens and systemsHigh School Diploma/GED requiredMust be 18 years of age or olderThis Position is a Remote – Work From Home Position*You Must Meet the Following Equipment Requirements to be Considered for the PositionEquipment Requirements: Wired High-Speed Internet Connection10 Mbps download speed and at least 4 Mbps upload speed.You can test your Internet speed by visiting speedtest.netInternet router- No WIFIPersonal Desktop or Laptop ComputerPC or Laptop running Window 10 or newer (Chromebooks and Macs are not acceptable.)Computer needs to be 2019 or newer to have acceptable processing speeds8 Gb Memory1 USB Type A 2.0 (Standard headset USB)Network Latency Max 250 MS latency maxHeadset & WebCamNoise cancelling headset with USB Connection to computerInternal or External Web CameraWork AreaMust have a home office set up and ethernet cord you can connect to your computer.Quiet workspace free of background noise and distractionsPrivate area acceptable for webcam useSWC Group offers: Holiday and Vacation PlanMedical, Dental and Vision InsuranceLife InsuranceShort-Term and Long-Term Disability PlansHSA (Pre-tax) Savings Account401(k) Plan with matching contributionEmployee Referral BonusPaid Training ProgramClient requirements for this campaign require a clean background check and a negative drug test resultwww.swcgroup.comRequired ExperienceJob Type: Full-time
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