Community Affairs Liaison Job Vacancy in City of Melbourne, FL Melbourne, FL – Latest Jobs in Melbourne, FL

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Company Name : City of Melbourne, FL
Location : Melbourne, FL
Position : Community Affairs Liaison

Job Description : Description
The incumbent in this position receives and addresses community, neighborhood and business concerns relating to quality of life issues, including, but not limited to homelessness, and works collaboratively with appropriate stakeholder groups to identify and communicate solutions. The incumbent is responsible for coordinating city resources with governmental and non-governmental agencies to address immediate problems and develop long-term solutions for complex quality of life issues. The incumbent exercises considerable independence. This position requires a collaborative and organized individual with strong communication skills.
Examples of Duties
Works with citizen advisory groups, businesses, nonprofit organizations, community members, governmental entities, and others, to determine needs and identify community problems. Coordinates the development of short and long-range solutions/prevention programs to address identified issues.
Acts as a liaison between the City and community, business, and nonprofit and public sector organizations; provides input to the City Manager from outside agencies; identifies citizen attitudes and concerns; and advises the need for public education or outreach.
Communicates relevant information to the public, including explanation of relevant laws, codes, and ordinances.
Serves as a City representative to other municipalities, business organizations, social service agencies, nonprofits and community groups.
Plans and coordinates activities and special events for targeted citizens; assists in developing and implementing community activities.
Coordinates City staff in response to complex quality of life issues.
Communicate with the community by acknowledging feedback and resolving queries.
Performs surveys, analyzes data, measures performance and writes reports.
Develops, manages and evaluates effectiveness of strategic plans.
Assumes full responsibility for tracking, monitoring, and facilitating quality of life related questions, concerns, and comments.
Provides information and referral services; maintains reference material regarding services provided by outside organizations and agencies.
Meets with residents seeking information on issues related to City services.
Maintains professional relationships with outside agencies such as the school district, water district, Brevard County Government, homeowners’ associations, business organizations and service organizations, to assure provision of services and prompt handling of service and information requests.
Organizes and directs specialized programs and projects to respond to local homeless issues and needs; documents measureable outcomes of service delivery efforts in the community; updates and amends related City plans to complement changing conditions as needed.
Engages and educates City departments, City Council and boards, as well as civic and professional organizations, on local needs and collaborative initiatives.
Researches, analyzes, interprets, and prepares studies and written reports on a variety of data related to homelessness, including administrative reports to the City Council.
Performs various public relations activities, which may include presentations to community groups, municipal boards and City Council.
May provide crisis communication assistance, including performing work during emergency and inclement weather situations.
Performs other duties as assigned or required.
Minimum Qualifications
Bachelor’s degree from an accredited college in public administration, social work, social sciences communications, public relations, or related field.
Three years of related experience or training.
Licenses, Certifications or Registrations:

Possession and maintenance of valid Florida Driver’s License. Applicants who possess a valid out of state license must obtain a Florida license within ten (10) days of employment.
Knowledge, Skills and Abilities
Strong interpersonal, oral and written communications skills.
Strong organizational and time management skills.
Dependable, reliable and conscientious.
Strong knowledge of social media.
Detail-orientated with the ability to manage multiple projects at a time.
Ability to operate motor vehicles and assigned equipment in a safe and efficient manner.
In-depth knowledge of community outreach programs and services.
Ability to use audio and video educational presentations.
Ability to communicate effectively both orally and in writing.
Ability to work with all levels of employees and citizens in the City to communicate effectively with various participants in joint initiatives.
Knowledge, skill, and application of correct grammar, punctuation, word usage and sentence structure.
Skill in making presentations to groups.
Skill in adapting information verbally and in writing for a variety of audiences and media.
Ability to use discretion and good judgment in handling politically sensitive information and issues.
Ability to establish and maintain positive relations with internal staff, public officials, municipal board members, community leaders, and the general public.
Ability to learn and explain the functions and organizations of the City’s operations.
Knowledge of City organizational structure, roles, and responsibilities of each City department, Council, and committees.
Knowledge of modern office equipment, procedures, and various computer programs, including Microsoft Office products.
Knowledge of pertinent Federal, State, and local laws, codes, and regulations.
Ability to work cooperatively with other staff members to coordinate timely response to complaints and service requests and to follow up on such requests.
Ability to maintain general knowledge and status of current City projects.
Ability to deal with difficult situations and demanding callers calmly and professionally.
Ability to analyze problems, implement critical thinking skills, identify alternative solutions, and assure implementation of actions.
Ability to research files and other sources of information to provide background data relative to various requests for information.

Physical and Mental Requirements:

While performing the duties of this job, the employee is regularly required to sit, talk, and hear; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, and crouch.
Must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The City of Melbourne offers a generous benefit package to include:100% City paid medical insurance for employee only; coverage available for familyHealth Insurance opt-out incentive for employees with other medical coverageDentalLife Insurance in the amount of 1 times your annual salaryAdditional life insurance to include coverage for your spouse and child(ren)Short-term disabilityLong-term disabilityFlexible Spending and Dependent Care AccountEmployee Assistance ProgramWellness Program457 Deferred CompensationRetirement Plans (FRS, local plan for Police and Fire personnel)Paid HolidaysTuition ReimbursementFor more information about benefits visit https://www.melbourneflorida.org/departments/human-resources/employees-only/hr-information-forms-for-employees/benefits)

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