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Company Name : DoubleTree by Hilton Hollywood Beach
Location : Hollywood, FL 33019
Position : Complex Events Services Manager
Job Description : BASIC FUNCTION: The Executive Meeting Manager is responsible for ensuring booked affairs are in compliance with property policy while maintaining high standards of quality and efficiency. Maintaining optimum guest satisfaction and meeting or exceeding overall profitability objectives.QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCEv High school diploma or equivalent.v College degree preferred or equivalent work experience.v Working knowledge of a hotel.v 1 – 2 years previous experience in the hospitality industry.v Experience in servicing groups is neccessaryv Delphi knowledgev Highly developed communication skills.v Computer literate in Microsoft Word, Publisher and able to learn the Delphi system.ESSENTIAL FUNCTIONS:1. Respond and sell to all telephone and walk-in inquiries within set standards.2. Keep abreast of all local organizations and their meeting plans, etc.3. Perform outside sales calls, to gain new business and maintain relationships.4. Complete approved number of prospect sales calls daily.5. Ensure orderly and accurate catering sales files and computerization of such files are maintained.6. Prepare catering contracts and proposals.7. Follow-up on all function details with the Conference Planning Manager prior to file turnover.8. Implement strategies toward gaining new markets, increasing average checks, upselling menu items, etc.9. Correctly retaining records, files and logs in accordance with established procedures.10. Perform other related duties as requested by Senior Conference Services Planner.11. Recommend profit improvements to Senior Conference Services Planner.12. Practice safety standards and report any unsafe conditions to the Senior Conference Services Planner.13. Remain alert, courteous and helpful to guests at all times.MARGINAL FUNCTIONS:1. Respond to any reasonable task as assigned by Manager.2. Interface positively with other departments, offering assistance when needed.3. Stay current with Delphi trace list and account data.ENVIRONMENT:Indoor environment with carpeted surfaces. Well lit with good ventilation.Job Type: Full-timePay: $55,000.00 per yearBenefits:401(k)Dental insuranceFlexible scheduleHealth insurancePaid time offVision insuranceSchedule:10 hour shift12 hour shift8 hour shiftMonday to FridayWeekend availabilitySupplemental Pay:Bonus payAbility to commute/relocate:Hollywood, FL 33019: Reliably commute or planning to relocate before starting work (Preferred)Education:Bachelor’s (Preferred)Experience:Servicing groups: 1 year (Required)Delphi: 1 year (Preferred)Work Location: One location
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