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Company Name : Conduent
Location : Secaucus, NJ 07096
Position : Customer Experience Associate
Job Description : About Conduent:
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description:
Project Based Customer Experience Associate
Work from Home!!
MUST LIVE NEAR SECAUCUS, NJ
Salary: $19.23/hr
Monday to Friday, No Weekends!!!!
8 hour shift between: 8:00 am – 6:00 pm
Would you enjoy being part of a team that makes a difference in people’s lives?
Do you love helping people solve complex problems and delivering solutions?
Join our Customer Experience team!
About the Customer Experience Associate role
As a member of the Customer Experience team, you will help people every day by taking calls related to health benefits, actively listening to understand customers’ needs, and answering their questions. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients’ success.
Requirements
We’re looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive solution. To be successful in this role, you will have:
Excellent communication skills
Previous customer service experience in a call center enviornment
Keyboarding and software proficiency
Great problem-solving skills
Ability to effectively multi-task
Some college or a college degree
Must be 18 years of age or older
Successful completion of background check is required for this position
Equipment and workspace requirements
We will provide you with a computer and equipment
You must have a home internet connection of >10 Mbps (you may do a quick check through fast.com)
Must be able to hardwire your work computer directly to your home modem via ethernet
Must have a quiet workspace
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment.
Closing:
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
This post is listed Under New Jersey jobs
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