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Company Name : TRAILHEAD MARKETING
Location : Phoenix, AZ 85004
Position : Customer Retention Specialist
Job Description : (NOT REMOTE *OFFICE IS LOCATED IN DOWNTOWN PHOENIX, AZ)Trailhead Marketing was established in 2013 in Portland, OR and is now based out of Phoenix, AZ. As we continue to redevelop our team and grow; our focus still remains on our clients future and current success. Specializing in digital marketing for real estate agents nationwide we bring them new business every day with our effective geo targeted advertising. We are more than just an advertising firm, our support team offers business and website consultations free of charge enabling our customers to have the best online presence.We are currently seeking the right candidate to become our Customer Retention Specialist. If you are customer oriented, have the determination to overcome objections, and excited to become a product specialist you may be just the right fit. Apply Today!Why work for Trailhead Marketing?Hourly Base Pay + BonusesWeekly PayPaid HolidaysPTOExcellent Work Schedule Monday-Friday 8:00 am to 4:30 pmModern Office SpaceDaily Team CollaborationEffective script sales process to become an expert on each callOngoing Training for Professional DevelopmentWhat will your responsibilities be?Answering customer service callsOffering product/service supportCollections for customer accountsWalkthrough guidance for new clientsFollowing guidelines to retain current accountsSpecializing in Facebook advertising and geo tracking based on regionReal estate agent website/business page consultingBecome an expert of the services we provideDesired Experience: Phone salesEffective communicationNegotiationCollectionsRetentionUpsellingFacebook AdvertisingReal Estate MarketMulti TaskingProduct SpecialistHow to Apply: Apply Now! We look forward to speaking with you and learning more about your career goals! Feel free to contact us at 602-563-3644 if you have any questions prior to applying! Our hiring manager is available Monday-Friday 8:00 AM to 5:00 PM.https://www.trailheadmarketing.com/careers.htmlTrailhead Marketing recognizes the commitment to EEO principles and practices to strengthen employee dedication and protect human health and the environment. As an Equal Employment Opportunity Employer we do not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity/expression, or status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on protected EEO activity.Job Type: Full-timePay: From $50,000.00 per yearBenefits:Dental insuranceHealth insurancePaid time offPaid trainingVision insuranceSchedule:Day shiftMonday to FridaySupplemental Pay:Bonus payCOVID-19 considerations:Common areas are sanitized consistently and work spaces allow for proper distancingApplication Question(s):This is not a remote opportunity. Can you reliably commute to Phoenix, AZ Monday-Friday?When are you expecting to begin a new position?Experience:Customer retention: 1 year (Required)Work Location: One location
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