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Company Name : Hi Desert Water Transport
Location : Joshua Tree, CA 92252
Position : Customer Service and Logistics Coordinator (Remote Position)
Job Description : Hi Desert Water Transport is seeking a Customer Service and Logistics Coordinator. This is a part-time, telework position that provides the flexibility to work remotely. The ability to ensure customer satisfaction, while meeting scheduling demands and generating sales is paramount. The ideal candidate for this job is personable, dependable, detail oriented, techno-savvy and has a strong work ethic. This position is key for our small team and plays an integral part in our company’s “voice”.ResponsibilitiesProvide customer support through phone calls, text messages and emailsPrepare and disseminate correspondence to new, existing, and potential customersMaintain client data through field service softwareProcess credit card payments and email invoicesManage the daily/weekly/recurring delivery schedulesDispatch drivers and provide delivery supportCommunicate key information to team membersProvide additional administrative support as needed, which may include marketing, sales, and business development tasksRequirementsResident of the Hi Desert/Morongo Basin with a strong knowledge of our local areasAbility to multi-task, while working at a fast paceWorks well with structure, routine and processesSelf-starter with problem-solving and time-management skillsOrganized with a high attention to detailExcellent written and verbal communication skillsIntegrity and professionalism at all times, particularly under pressureAbility to work remotely with use of Wi-Fi and VerizonConfident with technology, including software, applications, cell phones, tablets, and computersHi Desert Water Transport is a small, family run business based in Joshua Tree. We deliver bulk, potable water to residents of Wonder Valley, Twentynine Palms, Joshua Tree, Yucca Valley, Pipes Canyon, Pioneertown, and Landers. The water we deliver is used to fill large water storage tanks and pools. We have been in business for 9 years, and have a strong appreciation for our customers and community.Job Type: Part-timePay: From $17.00 per hourBenefits:401(k)Paid time offSchedule:Day shiftMonday to FridayCOVID-19 considerations:This is a remote positionAbility to commute/relocate:Joshua Tree, CA 92252: Reliably commute or planning to relocate before starting work (Required)Education:High school or equivalent (Required)Experience:Customer Service: 2 years (Required)Work Location: One location
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