Customer Service Associate – No Vax Required – Hourly PLUS Job Vacancy in SAAS – Digital Marketing Agency Irvine, CA – Latest Jobs in Irvine, CA
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Company Name : SAAS – Digital Marketing Agency
Location : Irvine, CA
Position : Customer Service Associate – No Vax Required – Hourly PLUS
Job Description : We are an Online Marketing and Advertising Company specializing in Small to Medium Sized Business Digital Brand Reputation, Social Media Marketing, and Website Development, Lead Generation, and Social Media Credibility.Company Values:Promoting Performance and MindsetGiving Back to the CommunityTeamwork and Inclusive EnvironmentIdeal CandidateEnergeticEager to Learn About Digital AdvertisingEnthusiasticComfortable in High Energy EnvironmentDetail-OrientedMotivated to GrowCustomer Service ExperienceComfortable on the PhoneBilingual is a plus!Responsibilities of This Position:Answer incoming client calls and inquiries concerning services, products, billing, program details, and offer one-call solutionsMaintain a high level of professionalism with clients and provide first-class customer serviceContinually maintain a working knowledge of all company products, services, and programsMake recommendations according to customer’s needs for features and upgrades for a bonus opportunityUpdate customer information in the database during and after each callBuild confidence in the program and build rapport with customersCommunicate with clients through emailRequirementsExcellent Phone SkillsEfficient Communication SkillsMust be reliable and punctualEmail & Internet savvyDetail Oriented and OrganizedPersonableBenefits:In-depth TrainingStable Schedule: Monday – FridayUncapped BonusesGrowth OpportunitiesPet InsuranceRewarding Career to Help OthersWellness Programs and ResourcesInclusive and Positive EnvironmentPerformance ReviewsPromote From Within by PerformanceFun Perks:Team BuildingFood TrucksFood Recognition EventsMilestone AwardsBirthday and Workaversary RecognitionMonthly NewsletterGiving Back to the CommunityBagels once a week for breakfastGreen Superfood Energy DrinkFun perks that will be back very soon:Game RoomHammock Lounge RoomVideo Game CompetitionsGroup Outings – Dinner, Sporting Events, Escape Rooms, Paint NightsFriday Theme DaysMovies on ProjectorTeam Building ActivitiesFREE Gym MembershipJob Type: Full-timePay: $17.00 – $35.00 per hourBenefits:401(k)401(k) matchingDental insuranceEmployee discountHealth insuranceLife insurancePaid time offPaid trainingParental leaveVision insuranceSchedule:8 hour shiftDay shiftMonday to FridaySupplemental Pay:Bonus payCommission payAbility to commute/relocate:Irvine, CA: Reliably commute or planning to relocate before starting work (Required)Education:High school or equivalent (Required)Work Location: One location
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