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Company Name : Anthem Community Council, Inc.
Location : Phoenix, AZ 85086
Position : Director of Communications
Job Description : DUTIES AND RESPONSIBILITIESReporting to the Executive Director, the Director of Communications is an executive position responsible to promote Anthem’s overall image, brand, communications goals, initiatives, customer service, special events, programs, and services. This is a key leadership position that has broad management responsibility for ensuring that all areas of communications and public affairs are strategically aligned with organizational priorities, programs, and action plans.Broad functional responsibilities include media and resident relations; internal communications; web-based and email communications; social media; marketing and promotion; print services; graphic design; strategic issues management; crisis communications; special events, customer service; and other broad oversight. This position provides management oversight and supervision to employees in the Communications Department, which includes communications, special events, and customer service and helps shape the overall success of the Anthem Community Council by providing positive leadership and thoughtful oversight to further the mission and success of the organization.ESSENTIAL DUTIES· Works closely with the Executive Director and other key executive-level staff to define and accomplish strategic communications goals and objectives.· Manages and oversees Communications and Content Management Specialist, Graphic Design Specialist, Customer Service Manager, and the Special Events Manager, and all associated staff.· Acts as a sounding board and exercises responsible judgment regarding communications and public affairs issues and strategies.· Serves as the primary ACC spokesperson and point of contact with law enforcement, the public, and media on selected issues, and trains and supervises staff and Board engaged in similar responsibilities.· Oversees and coordinates proactive communication strategies to address complex issues that impact the ACC and Anthem.· Writes, reviews and edits press releases, presentations, publications, and printed materials, including The Anthem Way/Activities Guide, various newsletters, messages, and promotional collateral in support of ACC departments and programs.· Conducts research and writes various communication policies including, but not limited to the media relations, crisis communications, social media, and video/photography policies for the ACC.· Supervises and mentors staff involved in communications and public affairs; special events; and customer service· Oversees the ACC’s website, content and other communication platforms and tools.· Prepares, manages, and evaluates department and program budgets and resources; consults with other directors regarding budget items that overlap or impact each other; together with executive team.With staff, plans/oversees ceremonies and paver sales/fundraising for the Anthem Veterans Memorial. Duties include, but are not limited to speaker selection/itineraries, scripts, press, on-site details, and collaborating with Special Events Manager to execute Veterans Day Ceremony and other ceremonies throughout the year.QUALIFICATION REQUIREMENTS· Education: Bachelor’s degree (minimum) with emphasis in Communications, Journalism, Public Relations, Marketing or related degree. Master’s degree preferred.· Experience: Five (5) years of diverse and progressively responsible experience in Communications, Journalism, Public Relations, Marketing, Legislative Affairs, or a related field; work experience that demonstrates the capacity to meet the competencies outlined above and related supervisory experience.· Military Experience: Highly desirable due to responsibility for the Anthem Veterans Memorial.· Computer Skills: Proficiency in Microsoft Office Suite and Adobe Creative Suite, among others; photography & videography skills a plus.WORK ENVIRONMENT · Must be able to work efficiently, timely, and quickly on more than one assignment at a time with frequent interruptions, changes, and delays.· Must be able to work effectively with positive attitude and demeanor in an environment, which may be stressful due to adversarial situations resulting from the proper performance of duties.· Position will primarily be working indoors in a controlled climate, but will also include working in an outdoor setting with variable climate which can include rain, sleet, hail, high winds, extreme cold, extreme heat.HOURS/WORK LOCATION· Hours are primarily 8 a.m.to 5 p.m., Monday-Friday. Must also be available to be flexible and work additional hours to ensure proper execution of job duties and requirements including attending Board of Directors meetings, committee meetings, external meetings, special events, and availability to handle after-hours priority or emergency communications.· Work location: Anthem Civic Building; 3701 W. Anthem Way, Anthem, AZ 85086Job Type: Full-timePay: $60,000.00 – $90,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offReferral programVision insuranceSchedule:8 hour shiftAbility to commute/relocate:Phoenix, AZ 85086: Reliably commute or planning to relocate before starting work (Required)Experience:Writing skills: 5 years (Required)Work Location: One location
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