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Company Name : Grand Timber Lodge
Location : Breckenridge, CO 80424
Position : Front Desk Associate
Job Description : It’s not just a job, it’s a lifestyle!
Want to be work with a fun group of people?
Grand Timber Lodge is looking for a year-round/full-time Front Desk Associate.
This position qualifies you for perks such as ski pass and ski medallion programs, free tickets to Ball Arena events, tuition assistance program and MORE!
We pay $19/hr plus twice a year bonus! Keep reading for more information on benefits and FUN perks!
About Breckenridge Grand Vacations
We have built a culture recognized by The Denver Post as the #1 Large Workplace in Colorado, based on a statewide survey of almost 50,000 employees. BGV has been creating Grand vacations and putting smiles on faces for more than three decades. We work hard, but we play hard too. Our owners and guests turn to us for advice on enjoying the mountains. We have to do a lot of research! We ski, ride, bike, golf, raft, SUP, fish, hike, and camp. We team up for softball, hockey, ultimate frisbee and soccer. We take full advantage of the mountain lifestyle. Join us!
Your Compensation, Benefits & Perks!
Full-time schedule, $19/hr, with paid time-off, parental leave and holiday pay
Medical, dental and vision insurance plans
Employer paid short-term disability and life insurance plans
Retirement plan
Paid volunteer time
Financial bonus twice a year
Ski pass and ski medallion programs
Free tickets to Ball Arena concerts and sporting events, plus Rockies and Rapids games
Tuition assistance program
The legendary BGV holiday party and annual employee family picnic
Learn more about our benefits & perks here!
What you will be doing
This position provides front line customer service to resort owners and guests and is responsible for front desk tasks such as registering guests, responding to phone inquiries, assisting with guest requests, changing room assignments, and upholding resort policies.
Responsibilities included, but not limited to:
Greet, register and assign rooms to guests and owners. Assist with all inquiries pertaining to resort services, registration, shopping, dining, entertainment, and travel directions.
Inform guests and owners of important information on the resort and ensure they visit the concierge desk.
Respond to guest and owner inquiries regarding reservations and use of ownership.
Assist guests and owners with making all types of reservations. Obtain assistance as needed.
Act as resort telephone operator and answer the switchboard phone as needed.
Verify accuracy of guest room folios and make necessary corrections. Interact with Night Auditor as needed.
Ensure that both Housekeeping and Maintenance are informed of daily arrivals and departures, as well as any same day reservations and ensure units are properly locked off for arriving guests.
**More information provided during hiring process.
We need your skills, abilities, and experience
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide exceptional customer service and anticipate needs.
Pay attention to detail and demonstrate accuracy and thoroughness.
Team player
Have a positive attitude
Self-starter
Balance team and individual responsibilities.
This post is listed Under Colorado jobs
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