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Company Name : Quest Group Executive Search
Location : Atlanta, GA
Position : Help Desk IT Support
Job Description : We are partnered with a well-established e-retail client and we are on the search to add an IT Support Engineer II to their growing team!They are a very family-oriented team with a pleasant work environment.Contract to hire, to make sure this will be a good long-term fit. It will be a hybrid schedule with 2 days WFH.The IT Support Engineer-Level II will be responsible for supporting desktop users, patching, and remediating security vulnerabilities. Additionally, the right candidate will assist and grow in various System Administrator level technologies with new technologies to learn including, Azure, AWS, Exchange, SQL, SharePoint, VMWare, Netapp, F5, Imperva, Cisco, and many more!!!Responsibilities include: Provide Windows 10 and Mac technical supportManage and repair PC’s, laptops, monitors, docking stations, printers, and tablets.Assist System Administrator team with AD, Exchange, O365, SharePoint, Networking, Wi-Fi, etc.Employee onboarding and user management in Active DirectorySupport IT Security teams with mitigating and resolving security vulnerabilitiesDevelop automated desktop and laptop imagesCreate and maintain technical documentationBasic Qualifications: Associates Degree in technology or related fieldStrong expertise in desktop systems including hardware and software.Significant experience supporting at least one of the following technologies: MS Intune, MS SharePoint, MS SQL, MS Exchange Server, PowerShell Scripting, Automation, Kace PatchingPreferred Qualifications: Certifications: A+, Security+, MCP, CCNAJob Types: Full-time, ContractPay: $35.00 – $48.00 per hourSchedule:8 hour shiftEducation:Associate (Preferred)Experience:Technical support: 1 year (Preferred)supporting desktop users: 1 year (Preferred)Work Location: One location
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